Experienced Pharmacy Technician Data Entry - Customer Service Representative

Join arenaflex, a leading healthcare company, in delivering exceptional patient care and transforming the future of healthcare. At arenaflex, we're committed to making a positive impact on people's lives by providing innovative healthcare solutions. Our purpose is to bring our heart to every moment of your health, and we're looking for talented individuals like you to join our team. As a Pharmacy Technician Data Entry - Customer Service Representative, you'll play a vital role in ensuring the accuracy and efficiency of our medication dispensing process while providing exceptional customer service to our patients and healthcare partners.

About arenaflex

arenaflex is a dynamic and growing healthcare company that's dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our brand is built on a foundation of heart, and we're committed to creating a culture that's supportive, innovative, and empowering. We believe that every moment of your health matters, and we're passionate about making a difference in the lives of our patients and communities.

Our Heart At Work Behaviors

Our Heart At Work Behaviors are the guiding principles that support our purpose and drive our culture. They're designed to empower every member of our team to feel valued, supported, and inspired to make a difference. Our behaviors include:

• Empathy: We care about our patients, colleagues, and communities, and we strive to understand their needs and perspectives.
• Innovation: We're committed to finding new and better ways to deliver healthcare solutions that make a positive impact on people's lives.
• Collaboration: We work together as a team to achieve our goals and support each other in our roles.
• Accountability: We take ownership of our actions and decisions, and we're accountable for the outcomes we achieve.
• Respect: We value and respect every individual, regardless of their background, experience, or perspective.

Job Summary

As a Pharmacy Technician Data Entry - Customer Service Representative, you'll be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service to our patients and healthcare partners. You'll work in a closed-door pharmacy environment, where you'll have the opportunity to make a positive impact on people's lives while working in a supportive and innovative team environment.

Day In The Life

Here's an overview of what you can expect to do in this role:

• Order Entry: You'll be responsible for accurately and efficiently entering orders into our system, ensuring that all necessary information is complete and up-to-date.
• Collaboration: You'll work closely with other team members, including pharmacists and technicians, to ensure the accuracy and efficiency of our medication dispensing process.
• Customer Service: You'll provide exceptional customer service to our patients and healthcare partners, responding to their inquiries and resolving any issues that may arise.
• Data Management: You'll be responsible for maintaining accurate and up-to-date customer records, ensuring that all necessary information is complete and accessible.
• Quality Control: You'll participate in quality control activities, such as reviewing orders and dispensing records to ensure accuracy and compliance with regulatory requirements.

The Team and Rewarding Benefits

As a Pharmacy Technician Data Entry - Customer Service Representative, you'll be part of a dynamic and supportive team that's dedicated to delivering exceptional patient care and transforming the future of healthcare. You'll enjoy a range of benefits, including:

• Competitive Pay: You'll receive a competitive hourly rate or annual salary, depending on your experience and qualifications.
• Comprehensive Benefits: You'll be eligible for a range of benefits, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and an Employee Stock Purchase Plan.
• Paid Training: You'll receive paid training and development opportunities to help you succeed in your role and advance your career.
• Cross-Training: You'll have the opportunity to cross-train in other areas of the pharmacy, such as dispensing and customer service.
• Employee Discount Programs: You'll enjoy discounts on products and services from participating partners.
• Well-being Programs: You'll have access to a range of well-being programs, including fitness classes, nutrition counseling, and stress management workshops.
• Paid Time Off: You'll receive paid time off, including vacation pay and paid holidays.

Required Qualifications

To be considered for this role, you'll need to meet the following qualifications:

• Certification/Licensure: You'll need to be certified/licensed/registered as a pharmacy technician or meet the requirements of your state's law.
• Experience: You'll need at least one year of experience as a pharmacy technician or in a call center environment.
• Education: You'll need a verifiable high school diploma or GED.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Prior Experience: You'll have prior experience in the long-term care industry.
• PTCB National Certification: You'll be certified by the Pharmacy Technician Certification Board (PTCB).

Pay Range

The typical pay range for this role is $17.00 - $28.46 per hour, depending on your experience and qualifications. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

How to Apply

If you're passionate about delivering exceptional patient care and transforming the future of healthcare, we encourage you to apply for this role. Please visit our website to learn more about our company culture, benefits, and career opportunities. We look forward to hearing from you! Apply Now!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees, regardless of their background, experience, or perspective. Apply for this job