Experienced Sr Director, Customer and Marketing Data, Applied AI, and Analytics – Visionary Leader for arenaflex's Digital Transformation

At arenaflex, we're revolutionizing the way we approach customer and marketing data, applied AI, and analytics. As a seasoned leader, you'll play a pivotal role in shaping our digital transformation journey, driving innovation, and delivering exceptional results. If you're passionate about harnessing the power of data to drive business growth, we want to hear from you.

About arenaflex

arenaflex is a forward-thinking organization that's committed to empowering its customers and employees through cutting-edge technology and innovative solutions. Our mission is to create a seamless, omnichannel experience that meets the evolving needs of our customers. As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be part of a dynamic team that's shaping the future of customer engagement and marketing.

Key Responsibilities

As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be responsible for:

• Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision.
• Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements.
• Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs.
• Owning annual planning for the product portfolio and representing the team in discussions with executives.
• Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability.
• Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio.
• Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability.
• Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve.
• Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution.
• Engaging with internal and external thought leaders to drive product leadership within the portfolio.
• Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners.
• Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals.
• Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential.
• Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders.
• Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient.
• Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation.
• Collaborating with the broader product and technology management community to understand dependencies and create a community of practice.

Required Qualifications

* 12 years of experience in software engineering, data science, and/or product management

• 7 years of direct team leadership experience across software engineering, product management, or data science
• Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model
• Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree)

Preferred Qualifications

* Experience working with software development teams to launch online products

• Experience with large-scale order management and inventory systems
• Experience with customer relationship management systems
• Master's degree in business administration or similar advanced degree

Compensation and Benefits

arenaflex offers a competitive salary range of $179,000.00 - $340,100.00 annually, commensurate with experience. Our comprehensive benefits package includes:

• Medical, dental, and vision insurance
• 401(k) matching program
• Flexible work arrangements, including remote work options
• Professional development opportunities
• Access to cutting-edge technology and tools
• Collaborative and dynamic work environment

Work Environment and Culture

arenaflex is committed to creating a diverse, inclusive, and equitable work environment that values creativity, innovation, and collaboration. Our team is passionate about delivering exceptional results and making a meaningful impact on our customers and the community. As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be part of a dynamic team that's shaping the future of customer engagement and marketing.

How to Apply

If you're a seasoned leader with a passion for harnessing the power of data to drive business growth, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear your story and explore how you can contribute to arenaflex's digital transformation journey.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. arenaflex believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information, and products; partnering, supervising, and regularly working with other arenaflex employees; and adhering to and monitoring compliance and safety guidelines. Apply for this job