Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

Are you a skilled Pharmacy Technician with exceptional customer service skills looking for a flexible and rewarding remote opportunity? Look no further! arenaflex is seeking an experienced Part-Time Pharmacy Technician and Customer Service Representative to join our team. As a valued member of our team, you will play a critical role in providing top-notch customer service, handling client inquiries, and supporting our pharmacy operations.

About arenaflex

arenaflex is a leading provider of innovative pharmacy solutions, dedicated to delivering exceptional patient care and customer service. Our team is passionate about making a difference in the lives of our clients and patients, and we're committed to creating a work environment that is inclusive, supportive, and empowering. As a remote employee, you'll enjoy the flexibility to work from the comfort of your own home, while still being part of a dynamic and collaborative team.

Responsibilities

As a Part-Time Pharmacy Technician and Customer Service Representative, you will be responsible for:

• Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and handling client inquiries
• Handling and resolving client complaints and inquiries in a timely and professional manner
• Triage incoming faxes by facility/department and in accordance with cutoff times
• Clarifying orders as needed
• Providing exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner
• Maintaining accurate and up-to-date records, including client information and order details
• Collaborating with the Data Entry Manager to ensure seamless pharmacy operations and customer service

Requirements

To be successful in this role, you will need:

• Active NJ Board of Pharmacy, Pharmacy Technician License
• Previous experience in pharmacy, with a preference for LTC pharmacy experience
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge
• Great telephone etiquette and communication skills
• High school diploma or equivalent

Preferred Qualifications

* Experience working in a remote or virtual environment

• Familiarity with arenaflex's pharmacy operations and systems
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong customer service and communication skills

Essential Skills and Competencies

* Strong attention to detail and organizational skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge
• Ability to maintain accurate and up-to-date records
• Strong customer service and communication skills

Career Growth Opportunities and Learning Benefits

As a valued member of our team, you'll have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career growth and advancement within arenaflex
• A dynamic and supportive work environment that encourages collaboration and innovation
• Flexible work arrangements, including remote work options
• Competitive compensation and benefits package

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, supportive, and empowering. Our team is passionate about making a difference in the lives of our clients and patients, and we're dedicated to delivering exceptional customer service and pharmacy solutions. As a remote employee, you'll enjoy the flexibility to work from the comfort of your own home, while still being part of a dynamic and collaborative team.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation and benefits package, including:

• Competitive hourly rate
• Flexible work arrangements, including remote work options
• Ongoing training and development opportunities
• Opportunities for career growth and advancement within arenaflex
• A dynamic and supportive work environment that encourages collaboration and innovation

How to Apply

If you're a motivated and customer-focused Pharmacy Technician with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity Statement

arenaflex is an equal employment opportunity employer, committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. Apply for this job