Legal Intake Representative
Free Accident Reports, a Division of Mightier Legal, is seeking a full-time Legal Intake Specialist to join our rapidly-growing team. We connect individuals involved in car accidents who need legal assistance with attorneys in their area. This role requires excellent high-volume phone skills, persuasive communication abilities, and a talent for explaining complex information clearly and concisely. The ideal candidate will have a background in sales or customer service, with the ability to effectively communicate the benefits of legal representation to individuals who have been in car accidents. While we never ask for payment from clients, this position demands sales-like skills to articulate why speaking with an attorney is crucial after an accident.
- *Key Responsibilities:
- Handle high-volume inbound and outbound calls
- Explain the importance of legal representation to accident victims
- Use our proprietary call/lead tracking systems efficiently
- Maintain a high level of professionalism and customer service
- *Required Qualifications:
- Excellent phone etiquette and communication skills
- 1+ years of experience in sales, customer service, or related field
- Working cell phone, computer, and internet connection
- Proficiency with computers and ability to learn new software quickly
- Strong persuasion and problem-solving skills
- Must live in one of the following states: TX, CA, GA, FL, MS, NY, NC, SC, or OH
- *Preferred Qualifications:
- Knowledge of auto insurance processes
- Understanding of legal rights after car accidents
- Experience in a call center environment
- Experience making upwards of 100+ calls a day
- *What We Offer:
- Competitive base pay of $40,000 - $60,000 per year
- Generous commission structure and performance bonuses
- Opportunity for high earners in a fast-paced, high-expectations environment
- 100% remote work environment
- Medical, dental, visions, and FSA benefits
- Paid Time Off and Sick Leave
- Chance to grow with a rapidly expanding company
We're looking for motivated individuals who thrive in a challenging environment and are driven by performance-based rewards. If you're ready to join a dynamic team where your efforts directly impact your earnings, we want to hear from you. Apply tot his job Apply To this Job