Decision Analytics Associate Consultant - Risk-Based Quality Management (RBQM)

: ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. : What you’ll do: Decision Analytics Associate Consultant in the Insights & Analytics Capability Group will… Partners with pharmaceutical and biotech clients to design and deliver solutions that improve clinical trial quality, oversight, and risk management across R&D portfolios. This role sits at the intersection of Risk-Based Quality Management (RBQM), clinical operations strategy, and advanced analytics, helping clients transform how they identify, monitor, and mitigate risk across large-scale trial portfolios. What You’ll Do

• Support development and execution of RBQM strategies, including identification of critical-to-quality (CtQ) factors, key risk indicators (KRIs), and mitigation approaches across clinical trial programs
• Apply structured problem-solving and analytics to help clients improve trial oversight, quality management, and portfolio-level risk visibility
• Design and execute custom analyses using Python (for data processing, automation, and algorithm implementation), R, SAS, Tableau, and Excel to generate risk insights and decision-support outputs
• Translate complex clinical trial and operational data into actionable risk signals, quality insights, and executive-ready recommendations
• Support development of centralized monitoring approaches and digital platforms that enable scalable oversight across hundreds of clinical trials
• Partner with clients to define analytical approaches that support trial governance, inspection readiness, and regulatory-aligned quality systems
• Synthesize findings into structured deliverables and present insights to client stakeholders and ZS leadership teams
• Serve as a key point of contact for assigned workstreams, including status updates, risk tracking, and issue escalation/mitigation
• Contribute to solution implementation and enhancement of ZS RBQM and analytics capabilities across engagements
• Mentor Associates and support capability building in RBQM, clinical quality, and analytics-driven decision-making

What You’ll Bring

• Bachelor’s, Master’s, or PhD in a quantitative or analytical field (e.g., life sciences, engineering, statistics, economics, mathematics, or related disciplines)
• 2–4 years of relevant professional experience,prior consulting/client facing experience required.
• Strong exposure to clinical development, clinical operations, or healthcare analytics, ideally within pharmaceutical or biotech environments
• Familiarity with or interest in Quality Risk Management and RBQM principles, including risk-based oversight, trial monitoring, or quality frameworks
• Experience working with data using tools such as Python, SQL, R, Tableau, SAS, or similar, with ability to structure and interpret complex datasets
• Strong understanding of how to translate data into risk insights, operational recommendations, and decision support
• Ability to think strategically about clinical trial portfolios, scalability of oversight, and system-level risk management
• Excellent communication skills with ability to simplify complex analytical outputs for client stakeholders
• Strong attention to detail with a quality-first mindset and awareness of regulatory expectations
• Highly organized, adaptable, and able to manage multiple client deliverables in a fast-paced environment
• Collaborative, client-first mindset with strong ownership and problem-solving orientation
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

: How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities

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