Strategic Program Account Manager

Job Description:

• Support the lifecycle of TULSA-PRO® implementation at clinical sites, including installation, workflow integration, and ongoing program optimization.
• Build and maintain strong relationships with physicians, hospital administrators, and clinical staff to drive utilization and adoption.
• Act as point person for hospitals and clinical teams, ensuring alignment with program goals, timelines, and compliance standards.
• Execute account-specific strategies to grow program awareness and procedural volume.
• Coordinate cross-functional teams (clinical, engineering, marketing, regulatory) to meet project milestones and deliverables.
• Assist with physician and staff training programs to ensure proficiency and adoption of TULSA-PRO® technology.
• Track and report on program performance, including clinical outcomes, utilization metrics, and financial performance.
• Ensure adherence to regulatory requirements, design controls, and internal SOPs.
• Represent TULSA-PRO® at marketing events, executive meetings, and presentations to demonstrate value propositions and support hospital system approval.
• Identify opportunities for system upgrades, additional installations, and service expansions.

Requirements:

• Minimum 3 - 5 years of experience in healthcare program management, capital equipment sales, or clinical account management.
• Strong knowledge of hospital operations, clinical workflows, and healthcare technology adoption.
• Proven ability to build relationships with physicians, administrators, and cross-functional teams.
• Excellent communication, presentation, and problem-solving skills.
• Ability to travel up to 50%, dependent on account and site distribution.
• PMP certification or equivalent is an asset.
• Experience with Class II/III medical devices and controlled product development processes preferred.
• Familiarity with urology or oncology clinical environments preferred.
• Proficiency in MS Project, ERP systems, and CRM tools.
• Demonstrated success in solution-selling and strategic account management.

Benefits:

• Professional development opportunities

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