Experienced Customer Service and Sales Representative (Entry Level) - arenaflex Flooring Services
At arenaflex Flooring Services, we've been a trusted and respected industry leader in the home building industry since 1983. Our family of companies brings the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business. As a dynamic and growing organization, we're committed to delivering exceptional customer experiences and providing our team members with opportunities for growth and development.
Join Our Team as a Central Processor
We're seeking an experienced and customer-focused Central Processor to join our team at arenaflex Flooring Services. As a Central Processor, you'll be the central point of contact for our customers and the internal sales team. You'll manage a variety of tasks crucial to maintaining smooth customer service and sales operations while ensuring customer satisfaction.
Overview of Your Daily Tasks
As a Central Processor, your daily tasks will include:
- Managing and responding to emails throughout the day
- Answering and handling incoming phone calls
- Running multiple reports as needed
- Gathering necessary information and documents to create customer orders
- Creating detailed work orders, including:
+ Entering material and labor line items + Typing out precise installation instructions
- Performing regular follow-ups with customers and team members
- Maintaining accurate records and databases
Skills and Experience Required for Success
To succeed in this role, you'll need:
- A typing speed of at least 40 WPM
- Excellent communication and interpersonal skills
- Adaptability and flexibility in a changing environment
- Ability to thrive in a fast-paced work setting
- Professional demeanor in all forms of communication
- Strong multitasking abilities
- Accurate and efficient data entry skills
- High-level problem-solving capabilities
- Leadership qualities, including a sense of urgency and initiative
- Ability to work effectively both in a team and independently
- Capability to complete tasks within specified timeframes
Benefits of Working with Our Team
At arenaflex Flooring Services, we're committed to providing our team members with a comprehensive benefits package, including:
- Medical, Dental, and Vision coverage
- 401K
- Paid Holidays
- Vacation and Personal Time
- Employee appreciation events
Our Commitment to Diversity and Inclusion
arenaflex Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About arenaflex Flooring Services
arenaflex Flooring Services is a leading provider of flooring services, with a commitment to delivering exceptional customer experiences and providing our team members with opportunities for growth and development. Our family of companies brings the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.
Why Join Our Team?
At arenaflex Flooring Services, we're committed to creating a work environment that's supportive, inclusive, and empowering. We believe that our team members are our greatest asset, and we're dedicated to providing them with the training, resources, and opportunities they need to succeed.
Career Growth Opportunities and Learning Benefits
As a Central Processor at arenaflex Flooring Services, you'll have access to a range of career growth opportunities and learning benefits, including:
- On-the-job training and mentorship
- Professional development programs and workshops
- Opportunities for advancement and career progression
- Access to industry-leading technology and tools
- Collaborative and supportive work environment
Work Environment and Company Culture
Our office is a dynamic and fast-paced environment, with a focus on teamwork, collaboration, and customer satisfaction. We're committed to creating a work environment that's supportive, inclusive, and empowering, with a focus on employee well-being and job satisfaction.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- Medical, Dental, and Vision coverage
- 401K
- Paid Holidays
- Vacation and Personal Time
- Employee appreciation events
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
Equal Opportunity Employer
arenaflex Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
E-Verify Participation
arenaflex Flooring Services participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More. Apply Job! Apply for this job