Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Full-Time Opportunity with arenaflex
At arenaflex, we're revolutionizing the customer experience industry with innovative thinking, digital solutions, and a passion for creating meaningful connections. As a global leader in the CX industry, we're proud to be the team behind the best experiences for 750+ of the world's leading brands. With 170,000 associates across the globe, we're committed to making a difference, one small moment at a time. We're now seeking an experienced Seasonal Chat & Phone Tech Support/Customer Service Agent to join our team of incredible people. As a Seasonal Customer Service Representative at arenaflex, you'll have the opportunity to improve your quality of life, grow your career, and make a real impact on our customers' experiences.
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with a rich history of innovation and a passion for creating memorable experiences for our customers and associates alike. With a presence in 45 countries and a commitment to diversity, equity, and inclusion, we're dedicated to selecting, developing, and rewarding the best person for the job, regardless of their background or experience.
Responsibilities
As a Seasonal Chat & Phone Tech Support/Customer Service Agent at arenaflex, you'll be responsible for:
- Providing basic technical support via phone or chat to our customers
- Delivering an exceptional support experience that exceeds our customers' expectations
- Interacting and communicating effectively with a variety of customers, using your excellent communication and interpersonal skills
- Providing a memorable and delightful experience for our customers, every time
Work with Us and You'll Enjoy
* Working from the comfort of your own home, with the flexibility to create your own schedule
- Computer equipment provided, including a high-quality monitor and ergonomic chair
- A full-time schedule with the opportunity to become permanent, if you choose
- Competitive pay of $14/hour, with incentive opportunities to earn even more
- Hands-on, 100% paid training to ensure you have the skills and knowledge you need to succeed
- Internal mobility opportunities, with 84% of our managers promoted within
- Employee discounts and referral bonuses to help you save and earn
- EverBetter wellness program to support your physical and mental health
Location Requirements
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- Must reside in one (1) of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age or older
Equipment and Internet Requirements
* Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair
Why arenaflex?
At arenaflex, we're committed to making a difference, one small moment at a time. We believe that every action taken, no matter how small, has a significant impact on our customers' experiences, our teams, and our communities. We're passionate about creating memorable experiences for our customers and associates alike, and we're dedicated to selecting, developing, and rewarding the best person for the job, regardless of their background or experience.
Get to Know Us
* Visit our website at www.arenaflex.com to learn more about our company culture and values
- Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates
- Apply for this role today and join our team of incredible people!
Equal Employment Opportunity
arenaflex is committed to selecting, developing, and rewarding the best person for the job, without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Apply Now
Ready to join our team and start making a difference? Apply for this role today and take the first step towards a rewarding career with arenaflex! Apply for this job