Experienced Product Principal - Customer Experience - Remote
Join arenaflex, a dynamic and innovative company, as we continue to push the boundaries of customer experience and product development. As a Product Principal, you will play a critical role in shaping the future of our products and services, driving business value, and improving customer satisfaction.
About arenaflex
arenaflex is a leading company in the industry, known for its commitment to innovation, customer satisfaction, and employee growth. With a strong focus on remote work, we offer a flexible and dynamic work environment that allows our employees to thrive and reach their full potential. Our company culture is built on collaboration, open communication, and a passion for delivering exceptional results.
Position Purpose
As a Product Principal, you will be responsible for connecting strategies and defining scope across multiple product teams and domains, driving business value, and improving customer satisfaction through the production of quality products. You will work closely with Product Directors and across functional program leaders, guiding in-depth business reviews, communicating, and presenting across all levels of the organization.
Key Responsibilities
*
Delivery and Execution (10%):
+ Coordinate with Distinguished Engineers, User Experience Principals, and Impacted Teams to ensure a clear path to scope and alignment. + Review recommended solutions and work of product teams to ensure products align with company, stakeholder, and end-user priorities.
Strategy and Planning (60%):
+ Partner with Cross-Functional Programs or Technology Portfolios to align outcomes. + Cascade context up to leadership and strategy down to balanced teams using OKRs. + Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers (DEs), and balanced teams. + Create, coordinate, and sequence activities to ensure alignment across impacted teams (Inputs for planning sessions). + Provide visibility of work by providing a holistic roadmap with dependencies.
Team and Stakeholder (30%):
+ Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery. + Foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments. + Manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience.
Direct Manager/Direct Reports
* This position typically reports to a Director.
- This position has 0 Direct Reports.
Travel Requirements
* Typically requires overnight travel 5% to 20% of the time.
Physical Requirements
* Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about.
- On rare occasions, there may be a need to move or lift light articles.
Working Conditions
* Located in a comfortable indoor area.
- Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
* Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications
* Working knowledge of Microsoft Office Suite.
- Working knowledge of presentation software (e.g., Microsoft PowerPoint).
- Demonstrated ability to collaborate and work effectively with cross-functional teams.
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences.
- Excellent written and verbal communication skills.
- 2+ years of previous leadership experience.
Minimum Education
* The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
* No additional education.
Minimum Years of Work Experience
* 8
Preferred Years of Work Experience
* No additional years of experience.
Minimum Leadership Experience
* None
Preferred Leadership Experience
* None
Certifications
* None
Competencies
* Business Insights
- Drives Vision and Purpose
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Collaborates
- Cultivates Innovation
- Manages Complexity
- Situational Adaptability
- Balances Stakeholders
- Communicates Effectively
- Customer Focus
- Drives Results
- Interpersonal Savvy
- Organizational Savvy
Compensation and Benefits
* The pay range for this position is between $125,000 - $250,000.
- arenaflex offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
How to Apply
If you are a motivated and experienced professional looking to join a dynamic and innovative company, please submit your application through our website. We look forward to reviewing your qualifications and discussing this opportunity further. Apply Now! Apply for this job