Experienced Full Stack Data Engineer – Customer Service & Data Science

At arenaflex, we're revolutionizing entertainment and shaping the evolution of storytelling around the world with over 270 million members in 190 countries. Our mission is to deliver an incredible customer experience, and when a member has a problem using arenaflex, we want to quickly and thoroughly resolve their issue and get them back to streaming. As a key member of our Data Science and Engineering (DSE) team, you'll play a critical role in building reliable, scalable data pipelines, transforming raw data into core business metrics, and working with custom visualization tools that surface CS insights.

The Role

In this exciting role, you'll collaborate with data engineers, software engineers, and CS business owners to design, develop, and maintain data pipelines that enable a delightful, efficient customer experience and improve our product based on what our members tell us. The team is small, so the role requires a high degree of autonomy, strong technical judgment, and the ability to span across the data stack, from pipeline development to business metrics and tools.

Key Responsibilities:

* Design, develop, and maintain reliable, scalable data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records)

• Transform raw data into core business metrics and work with custom visualization tools that surface CS insights
• Collaborate with data engineers, software engineers, and CS business owners to build and maintain data pipelines
• Develop and maintain data models that are adaptable to changes in the source data or business processes
• Work with analysts, engineers, and business leaders to prioritize and address business problems and opportunities
• Develop and maintain advanced SQL skills and advocate for data quality
• Analyze and interpret complex data sets to inform business decisions and drive growth

Essential Qualifications:

* At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records)

• Strong data modeling skills, with the ability to design structures that are adaptable to changes in the source data or business processes
• Strong proficiency in Python or Scala, with a passion for writing clean, supportable code
• Advanced SQL skills and a strong advocacy for data quality
• Analytical aptitude to think through business problems and prioritize autonomously
• Strong communication and productive partnership with analysts, engineers, and business leaders

Preferred Qualifications:

* Experience working with cloud-based data platforms (e.g. AWS, GCP, Azure)

• Experience with data visualization tools (e.g. Tableau, Power BI, D3.js)
• Experience with machine learning and predictive analytics
• Experience with agile development methodologies (e.g. Scrum, Kanban)
• Experience with version control systems (e.g. Git, SVN)

Skills and Competencies:

* Strong technical skills in data engineering, data modeling, and data analysis

• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to adapt to changing priorities and deadlines
• Strong attention to detail and commitment to quality

Career Growth Opportunities and Learning Benefits:

* arenaflex is committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including online courses, workshops, and mentorship opportunities.

• We also offer a competitive salary and benefits package, including comprehensive health insurance, a 401(k) retirement plan, and a generous paid time off policy.
• arenaflex is a dynamic and fast-paced environment, with opportunities to work on a wide range of projects and initiatives.
• We're committed to diversity and inclusion, and we celebrate the unique perspectives and backgrounds that our employees bring to the table.

Work Environment and Company Culture:

* arenaflex is a remote-first company, with a flexible and adaptable work environment.

• We're committed to creating a culture of innovation, creativity, and collaboration, with a focus on delivering exceptional customer experiences.
• We're passionate about diversity and inclusion, and we celebrate the unique perspectives and backgrounds that our employees bring to the table.
• We're committed to giving back to our communities, with a focus on education, arts, and social justice.

Compensation, Perks, and Benefits:

* arenaflex offers a competitive salary and benefits package, including comprehensive health insurance, a 401(k) retirement plan, and a generous paid time off policy.

• We also offer a range of perks and benefits, including flexible work arrangements, professional development opportunities, and access to cutting-edge technology and tools.
• arenaflex is an equal-opportunity employer, and we celebrate diversity and inclusion in all its forms.

How to Apply:

If you're passionate about data engineering, customer service, and innovation, and you're looking for a challenging and rewarding role in a dynamic and fast-paced environment, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job