Sales Operations Coordinator
About Pozotron
Pozotron Studio is an AI-powered software suite designed to save hours in the audiobook, voiceover, and scripted audio production process. Pozotron’s tools significantly reduce production stresses and costs while increasing audio quality at the same time. Using state-of-the-art technology, Pozotron focuses on boosting efficiency and accuracy for professionals in scripted audio production—not replacing them with automation.
Our company is based in the USA, but our remote team spans Ukraine, the United States, Canada, and more. We offer a flexible remote environment, competitive compensation, and a friendly, collaborative, and fast-growing team culture.
About The Role
Pozotron is looking for a full-time Sales Operations Coordinator to support our day-to-day Sales and Customer Success operations.
This is an operational and coordination-focused role, centred on supporting daily workflows and ensuring processes run smoothly as we scale. You will play a key role in keeping communication, demos, and CRM activities organized, consistent, and efficient.
The role is ideal for someone who is highly organized, detail-oriented, and a strong communicator, with a focus on execution and process reliability. You should also have a strong eye for identifying inefficiencies and opportunities for automation, and be comfortable working within (and improving) structured systems.
Key Responsibilities
1. Email Communication & Campaign Support
- Manage and support ongoing communication with leads (inbound and outbound)
- Work with and adapt existing email templates
- Ensure consistent outreach and timely follow-ups
- Support the execution of email campaigns and sequences
2. Demo Coordination & Execution
- Schedule demos and manage calendars
- Run product demos, primarily for B2C customers
- Ensure a smooth and professional demo experience
- Accurately log call notes and outcomes in CRM
3. CRM Support (HubSpot)
- Maintain clean, accurate, and up-to-date records
- Ensure consistency in data entry and notes
- Support daily CRM operations within established workflows
4. Lead Generation
- Conduct targeted B2B and B2C lead research and ICP-based prospecting to support outreach and pipeline goals
- Build, maintain, and enrich lead lists within CRM and spreadsheets, ensuring accuracy and usability
- Verify and update data to maintain high-quality, actionable records
- Collaborate with sales and marketing to align on targeting and campaign needs
What You Bring
Required
- 1–2+ years of experience in sales operations, customer success, or similar
- 2+ years of experience in B2C and B2B manual lead generation
- Experience working with CRM systems (HubSpot preferred)
- Experience running product demos or customer onboarding
- Strong written communication skills in English
- Excellent organizational skills and attention to detail
- Native or near-native English proficiency (written and spoken)
- Ability to travel to international conferences if required
Nice to Have
- Experience in SaaS or tech companies
- Basic understanding of GDPR
- Familiarity with CRM systems and software tools for automatic email outreach like HubSpot, Reply.io, Outreach, or similar
- Advanced Proficiency in a second language, ideally Spanish, French, or German
What We Offer
- Competitive salary and Quarterly performance bonuses (team and individual)
- Fully remote and flexible work environment
- Extended health care benefits
- Flexible paid time off to recharge and reset
- Significant personal and professional growth opportunities within a fast-scaling tech company