Experienced Data Entry Specialist – Salesforce CRM Administration and Fund Development Support

At arenaflex, we are dedicated to transforming the lives of people with cancer and their loved ones by providing a network of support, information, resources, and professionals who fill critical gaps in care. Our mission is to reduce the burden on those impacted by cancer, especially in low-income and marginalized communities. Led by social work principles, we are experts in patient activation and delivering psychosocial interventions. We empower individuals to take control of their health and care through access to resources and programs of support, education, well-being, and hope.

Job Overview

We are seeking an experienced Data Entry Specialist to join our team at arenaflex. Reporting to the Director of Individual Giving, this role is responsible for ensuring accurate and timely entry of donor, volunteer, and organizational data into our Salesforce CRM. The successful candidate will support the development, program, and operations teams by maintaining up-to-date records, tracking donations, and generating necessary reports for fundraising, events, and grant submissions. This position requires a high level of attention to detail, discretion in handling confidential information, and the ability to manage multiple tasks in a dynamic environment.

Responsibilities

### Data Administration

• Work closely with the Database Administrator/Analyst to ensure data integrity and optimum efficiency of Salesforce.
• Ensure proper procedures and best practices are followed for quality assurance and confidentiality.
• Maintain the integrity of the electronic files for donors, prospects, members, and volunteers.
• Enter data manually or through mass updates or uploads.
• Manage automated workflows.
• Make recommendations to enhance the efficiency and efficacy of Salesforce.

### Fund Development

• Process, record, and acknowledge donations according to established protocols, including direct gifts to the organization or third parties like Facebook or the United Way.
• Generate donor reports, and maintain donor lists for appeals, events, and other donor communications.
• Ensure employee contributions and matches are processed in a timely manner.
• Record stock and other electronic contributions.
• Communicate with donors by phone and email, as well as with the organization's broker about stock transfers.
• Demonstrates exemplary customer service in all exchanges.
• Provide support for grant research, submissions, tracking, and reporting.

### Operations/Program

• Work with the accounting team to reconcile donations monthly and annually with QuickBooks.
• Collaborate with staff involved in volunteer management to ensure data is entered and coded properly.
• May provide backup data entry for the program team.
• Perform other duties as necessary or assigned.

Qualifications

The minimum requirements for this role are:

• A High School Diploma and 2+ years of experience using Salesforce NPSP or a similar constituent relationship management system, preferably within a non-profit organization.
• A bachelor's degree is preferred.
• Experience with Constant Contact and Classy is a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Effective verbal and written communication skills with good proofreading capability.
• Strong organizational skills, detailed oriented, and able to meet multiple deadlines.
• Demonstrated ability to work on a high-performing team.
• Ability to handle confidential information with sensitivity, integrity, discretion, and accuracy.
• Reliability, responsiveness, and courtesy in all team and donor interactions.
• Exhibits an interest in learning.

What We Offer

* A competitive salary range of $55,000.00 - $65,000.00 per year.

• A comprehensive benefits package, including:

+ 401(k) matching + Dental insurance + Flexible schedule + Health insurance + Life insurance + Paid time off + Vision insurance

• A hybrid remote work arrangement in Bedminster, NJ 07921.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

How to Apply

If you are a motivated and detail-oriented individual with experience in Salesforce CRM administration and fund development support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Now! Apply for this job