Part Time Seasonal Customer Service Agent - arenaflex TQO

Join the arenaflex Team and Help Us Keep Climbing

Are you passionate about delivering world-class service to customers? Do you thrive in a fast-paced environment where every interaction matters? Look no further! arenaflex is seeking a Part Time Seasonal Customer Service Agent to join our team at arenaflex TQO. As a key member of our customer service team, you will play a vital role in making every customer feel like the most valued person, every time.

About arenaflex

arenaflex is a leading company in the industry, committed to delivering exceptional customer experiences. Our brand is built on a foundation of Care, Integrity, Resilience, Servant Leadership, and Teamwork. We believe that our people are our greatest asset, and we're dedicated to Sharing Success with our employees. As a part of our team, you'll have the opportunity to see the world, earn great compensation and benefits, and be part of a dynamic and supportive work environment.

Key Responsibilities

As a Part Time Seasonal Customer Service Agent, you will be responsible for supporting our Customer Service (Ticket & Gate) team. Your primary focus will be on delivering world-class service to our customers, ensuring their travel experience is smooth and pleasant. Your key responsibilities will include:

Ticket Agent:

+ Greet customers and guide them through the ticketing and baggage check-in process + Use a computer to sell, print, and reissue tickets + Manage the check-in process, ensuring customers have the proper documentation for travel + Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts + Practice safety-conscious behaviors in all operational processes and procedures

Gate Agent:

+ Assist customers with routing, trip planning, and gate boarding + Use computers to assist customers with seat availability, gate announcements, flight status, checking, and handling baggage + Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors + Practice safety-conscious behaviors in all operational processes and procedures

Benefits and Perks

As a Part Time Seasonal Customer Service Agent, you'll enjoy a range of benefits and perks that will help you Keep Climbing:

Competitive Compensation:

Earn a competitive hourly rate and enjoy great benefits, including paid time off and holidays.

Opportunities for Growth:

Develop your skills and knowledge in a dynamic and supportive work environment.

Sharing Success:

Be part of a company that values its employees and shares success through recognition and rewards.

Diverse and Inclusive Culture:

Join a team that celebrates diversity and promotes a culture of inclusion and respect.

Safety and Security:

Prioritize safety and security, both for yourself and others, in all operational processes and procedures.

What You Need to Succeed

To be successful in this role, you'll need:

High School Diploma or GED Equivalent:

A high school diploma or equivalent is required.

Safety and Security:

Consistently prioritize safety and security, both for yourself and others.

Diversity and Inclusion:

Embrace a diverse set of people, thinking, and styles.

Age:

Be at least 18 years of age.

Physical Abilities:

Frequently lift bags or items weighing up to and including 80 pounds.

Language Skills:

Be fluent in English, both written and orally. Spanish language skills are also required.

Computer Skills:

Possess entry-level computer skills.

Communication Skills:

Strong verbal and written communication skills, using appropriate grammar, tone, and pronunciation.

Availability:

Be willing to work a fixed and/or rotating schedule, including afternoons, evenings, weekends, and holidays.

What Will Give You a Competitive Edge

While not required, having the following qualifications will give you a competitive edge:

Previous Customer Service Experience:

Experience in customer-facing roles, particularly in the travel industry.

Language Skills:

Proficiency in multiple languages, including Spanish and English.

Computer Skills:

Advanced computer skills, including proficiency in software applications and systems.

How to Apply

If you're passionate about delivering world-class service and want to join a dynamic and supportive team, apply now! Visit our website to submit your application and join the arenaflex team today. Apply Job! Apply for this job