Experienced Pharmacy Technician – Data Entry, Customer Service (Overnights) at arenaflex

Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we invite you to join our team as an Experienced Pharmacy Technician – Data Entry, Customer Service (Overnights) at arenaflex. As a key member of our front-end team, you will play a vital role in ensuring the accuracy and efficiency of our medication dispensing process while providing top-notch customer service to our patients and customers.

About arenaflex

arenaflex is a leading healthcare company that is dedicated to delivering innovative solutions that make healthcare more personal, convenient, and affordable. Our purpose is to bring our heart to every moment of your health, and we strive to create a culture that is supportive, inclusive, and empowering for all our employees. With a strong commitment to our Heart At Work Behaviors, we believe that every moment is an opportunity to make a positive impact on the lives of our patients, customers, and colleagues.

Job Summary

As an Experienced Pharmacy Technician – Data Entry, Customer Service (Overnights), you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service to our patients and customers. You will work closely with our dispensing pharmacists to ensure accuracy and efficiency in our medication dispensing process, and you will be responsible for triaging customer service requests, calculating and verifying correct dosages, and creating and maintaining accurate customer records.

Day in the Life

As a member of our front-end team, you will be responsible for a variety of tasks, including:

• Performing order entry tasks and collaborating with other team members in the medication dispensing process
• Triaging customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosage based on prescriptions
• Assisting in reviewing narcotic Rx's in a timely manner
• Providing dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Creating and maintaining accurate customer records

The Team and Rewarding Benefits

arenaflex provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings. Although our pharmacies are not open to the public, you will work amongst great colleagues in a supportive environment aligned with our mission, allowing our customers to focus on giving their patients the best care. In addition to our competitive pay and comprehensive benefits, we offer:

• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
• And more!

Required Qualifications

To be considered for this role, you must have:

• Certification/licensed/registered pharmacy technician or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

While not required, we prefer candidates with:

• Prior experience in the long-term care industry
• PTCB National Certification
• Education: Verifiable High School Diploma or GED

Pay Range

The typical pay range for this role is $17.00 - $28.46 per hour. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.

Benefits

arenaflex offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. arenaflex also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

Time Off

arenaflex employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and Company policies.

Why Join arenaflex?

At arenaflex, we believe that our employees are the heart of our organization. We strive to create a culture that is supportive, inclusive, and empowering for all our employees. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

How to Apply

If you are passionate about delivering exceptional customer service and making a meaningful impact in the lives of others, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our company culture and to submit your application. Apply Now! Apply for this job