Experienced Operations Training Systems Specialist – Customer Support

Join arenaflex's dynamic team and embark on a journey to empower our groups to stretch the boundaries and fabricate the never-before-seen! Are you ready to unleash your passion for innovation and customer satisfaction? Do you have a knack for problem-solving and a drive to deliver exceptional results? Look no further! arenaflex is seeking an experienced Operations Training Systems Specialist to join our team and help us make magic happen.

About arenaflex

arenaflex is a leading global entertainment and media company that has been making dreams come true for generations. From our humble beginnings as an animation studio in the 1920s to today's superior name in media outlets, we proudly continue our tradition of making elite stories and experiences for every member of the family. With activities in over 40 countries, our representatives and cast members work together to create entertainment experiences that are both universally and locally loved.

The Role

As an Operations Training Systems Specialist, you will be a key member of our team, driving our Energy Management System (EMS) and related applications. You will be responsible for:

• Framework Management: Own the plan, programming, design, and continuous updates of SCADA equipment and software frameworks.
• Information Accessibility: Create and maintain solutions for real-time and authentic information access for end-users.
• Security Governance: Execute and administer security efforts for the ICS framework, utilizing OpenVPN, VLAN, and CA declaration security models.
• Web and Virtual Administrations: Create and maintain web and virtual administrations within the environment.
• Functional Support: Collaborate closely with Tasks and Support groups, promptly addressing urgent requirements.
• Documentation: Maintain meticulous documentation for change management and foster standard working procedures.

Required Capabilities and Abilities

* Experience: At least three (3) years of significant experience in SCADA or related fields.

• Relational Skills: Excellent verbal and written communication skills, with an emphasis on customer care.
• Technical Skills: Essential programming, database administration, and server organization abilities.
• Organizing Information: Understanding of TCP/IP networks with experience configuring network equipment, including switches, routers, and firewalls.
• Energy Frameworks Knowledge: In-depth knowledge of energy systems, including chilled water, hot water, compressed air, air conditioning, and lighting system controls.
• Critical Thinking: Ability to investigate and determine technical issues independently.
• Adaptability: Willingness to work outside regular hours as needed to address work requests, equipment availability, and crises.
• Field Work: Comfort working in various environments, including field conditions.

Favored Capabilities

* Building Automation Systems: Experience with Carrier I-Vu Building Automation systems.

• Programming and GUI: Abilities in programming for Building Automation Systems and creating graphical user interfaces (GUIs).
• Open Frameworks Conventions: Demonstrated knowledge with open frameworks conventions like BACnet and Modbus.
• Utility SCADA Systems: Experience with utility SCADA systems, PLCs, and Step Rationale.
• Universal Control Systems: Experience with utility Universal Control Systems.

Education

* Degree: Bachelor's degree in a technical discipline or equivalent relevant experience.

Inclusion and Diversity

arenaflex is an equal opportunity employer and welcomes all job seekers, including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to apply for a job or to access a job application, please email [Candidate Accommodations](mailto:[email protected]) with your request. This email address is only for requests related to the accessibility of the online application process due to a disability.

About the Work Environment

arenaflex is a dynamic and inclusive workplace where ideas and perspectives from all individuals help us grow, improve, and create the best stories and experiences. We are committed to providing a work environment that is free from discrimination and harassment, and where every individual has the opportunity to succeed.

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Salary: $35-40/hour
• Comprehensive health insurance
• Retirement savings plan
• Paid time off
• Professional development opportunities

How to Apply

If you are a motivated and innovative individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application system.

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About Walt Disney World Hotel

Since opening in 1971, Walt Disney World Resort has made a significant impact on countless childhood and family memories. Today, millions of visitors from around the globe visit this enchanting place to experience a Disney vacation. Through a blend of imagination, innovation, and technology, the resort immerses visitors in classic Disney stories and new kinds of family entertainment. Drawing from a rich legacy of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unparalleled guest service and care.

About The Walt Disney Organization

The Walt Disney Organization, along with its subsidiaries and affiliates, is a leading global family entertainment and media company that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as an animation studio during the 1920s to today's superior name in media outlets, Disney proudly continues its tradition of making elite stories and experiences for every member of the family. Disney's stories, characters, and experiences reach consumers and visitors from every corner of the globe. With activities in over 40 countries, our representatives and cast members work together to create entertainment experiences that are both universally and locally loved. This position is with Disney Photo Imaging, LLC., which is part of a business we call Walt Disney World Resort. Disney Photo Imaging, LLC. is an equal opportunity employer. Candidates will be considered for employment regardless of race, religion, color, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, disability, genetic information, or any other basis prohibited by government, state, or local law. Disney supports a business climate where ideas and perspectives from all individuals help us grow, improve, make the best stories, and be relevant in a constantly evolving world. Apply for this job