Experienced Full Stack Data Analyst – Performance Analytics and Forecasting for arenaflex
At arenaflex, we're a leading entertainment and media conglomerate that's always pushing the boundaries of innovation and creativity. Our Consumer Insight, Measurement & Analytics (CIMA) team is a key part of our success, using data-driven insights to inform business decisions and drive growth. We're now seeking a talented and motivated Performance Analyst to join our Digital and Travel Operations Analytics (DTOA) team, working remotely from the comfort of your own home. As a Performance Analyst at arenaflex, you'll play a critical role in helping us optimize our virtual and contact channels to deliver exceptional guest experiences and drive business outcomes. You'll work closely with our contact centers and pre-arrival Walt Disney World Commerce teams to provide analytical support and insights that inform business decisions. This is a fantastic opportunity to join a dynamic and fast-paced team, working on a wide range of projects and initiatives that will challenge and inspire you.
About arenaflex
arenaflex is a global leader in the entertainment and media industry, with a rich history of innovation and creativity. Our Consumer Insight, Measurement & Analytics (CIMA) team is a key part of our success, using data-driven insights to inform business decisions and drive growth. We're committed to delivering exceptional guest experiences and driving business outcomes, and we're looking for talented and motivated individuals to join our team.
Key Responsibilities
As a Performance Analyst at arenaflex, you'll be responsible for:
- Conducting forecasting, advert hoc modeling, and deep-dive analysis to inform business decisions
- Monitoring agent performance, proactively identifying areas that require further research, and personalizing analyses from start to finish
- Building shows and visualizations to tell compelling stories with data
- Presenting and discussing findings, insights, and recommendations to Senior Leadership and business partners
- Creating, maintaining, auditing, and continuously optimizing reports and documents used to support various programs
- Executing programs critical to the business operation, under strict timelines
Measurement and Analytics
As a Performance Analyst at arenaflex, you'll also be responsible for:
- Leveraging multiple reporting tools and databases (Tableau, Snowflake, Hadoop, Dataiku, Excel, etc.) to conduct analyses and build/maintain reports
- Monitoring data quality and document accuracy, and improving if needed
- Collaborating with team members, leaders, and business partners to respond to summary business questions with sound quantitative analyses and reproducible results
- Applying progressive analytic techniques to test hypotheses and extract actionable insights
- Staying up-to-date with today's data technology trends and sharing knowledge and best practices with team members
Requirements
To be successful as a Performance Analyst at arenaflex, you'll need:
- A Bachelor's degree and 2+ years of quantitative, non-internship experience in an analytical role
- Familiarity with forecasting, including conventional statistical techniques and/or machine learning or deep learning techniques
- Proactive interest in understanding the "Why" behind performance, decisions, etc.
- Strong attention to detail and ability to follow through on tasks and complete projects on time
- Effective communication skills (verbal, written, and visual)
- Desire to excel in a fast-paced, complex, and ambiguous business environment
- Experience with SQL and R or Python
Nice-to-Haves
* Solid knowledge of statistical inference and proven experience in applying statistical rigor to analyses
- Knowledge of data visualization best practices and experience with data visualization tools, including Tableau or Power BI
- Excellent SQL skills and fluency in R or Python
- Ability to quickly adapt and learn new tools and skills
- Ability to maintain and develop relationships with partners/clients/team members
- Graduate degree and/or 4+ years of relevant experience in analytics or data science
What We Offer
As a Performance Analyst at arenaflex, you'll enjoy a range of benefits, including:
- Competitive salary ($25-40/hour)
- Opportunity to work on a wide range of projects and initiatives
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible remote work arrangement
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
How to Apply
If you're a motivated and talented individual with a passion for data analysis and performance analytics, we'd love to hear from you. Please submit your application, including your resume and a cover letter, through our online application portal. We can't wait to hear from you! Apply Now! Apply for this job