Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert
At arenaflex, we're committed to delivering exceptional services to our clients, and we're seeking a highly skilled and detail-oriented Remote Data Entry Associate to join our team. As a key member of our remote workforce, you'll play a vital role in ensuring the accuracy and timeliness of our data entry processes, while also applying your expertise in the healthcare and insurance domain to drive problem-solving and innovation.
About arenaflex
arenaflex is a leading provider of innovative solutions to the healthcare and insurance industries. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong commitment to excellence, we're constantly seeking talented individuals who share our passion for delivering exceptional results.
Job Summary
As a Remote Data Entry Associate at arenaflex, you'll be responsible for a range of critical tasks, including data entry, research, and analysis. You'll work closely with our team to ensure the accuracy and timeliness of our data entry processes, while also applying your expertise in the healthcare and insurance domain to drive problem-solving and innovation. This is an exciting opportunity to join a dynamic team and contribute to the success of our clients.
Key Responsibilities
* Scrub, research, and validate provider contract records to ensure accuracy and completeness
- Update status in customer systems to reflect changes and updates
- Research and install healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
- Retrieve and enter data from computer/web-based systems, files, and other documents
- Analyze information collected to identify potential problems and discrepancies
- Ensure accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements)
- Apply healthcare and insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake complex tasks
- Identify and resolve both routine and non-routine problems or escalate to more proficient team members
- Monitor email box and send responses to inquiries
Required Skills and Qualifications
* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
- 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
- 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
- An education level of at least a high school diploma or GED
Preferred Qualifications
* Ability to communicate (oral/written) effectively in a professional/office setting
- Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
- Time management skills that require the ability to cope with a complex, changing environment
- Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures)
Training and Development
* All new hires will be required to successfully complete our training course and demonstrate proficiency of the material
Schedule and Availability
* Required schedule availability for this position is Monday-Friday, 8AM-4:30PM
- The shift schedule can be changed as per client's requirements
Job Type and Pay
* Job Type: Temporary
- Pay: $15.00 - $26.00 per hour
Schedule and Work Environment
* 8 hour shift
- Monday to Friday
- Remote work environment with access to necessary technology and resources
Education and Experience
* High school or equivalent (Preferred)
- Professional/office-related environment: 1 year (Required)
- Data entry: 1 year (Required)
- Customer service: 1 year (Required)
- AS400: 1 year (Preferred)
How to Apply
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job