Experienced Pre-Licensed Customer Service Representative – Remote Opportunity at arenaflex
Are you a motivated and customer-focused individual looking to launch your career in the insurance industry? Do you want to work for a global company that values its employees and offers a supportive work environment? Look no further than arenaflex, a leading digital business services company that is committed to helping people's lives simpler, faster, and safer.
About arenaflex
arenaflex is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Why Join arenaflex?
If you are on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future and provide you with the skills and knowledge you need to succeed in the insurance industry. Our 5-day paid training program will help you prepare for the State Insurance Exam, and we will provide you with a Trainer, study materials, and cover the cost and schedule your state exam. After you pass your exam, we will support you obtaining your license in the 50 states/territories we operate in!
Benefits of Working with arenaflex
* Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Your Role as a Pre-Licensed Representative
As a Pre-Licensed Representative at arenaflex, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. You will have the chance to grow and challenge yourself, discovering your potential can take you anywhere you want to go.
Responsibilities
* Resolve complex consumer issues and advise first-level representatives on high-level issues
- Assist policy holders with billing questions and concerns
- Provide support to policy holders with any policy changes requested
- Support policy holders' needs by providing recommendations and adjusting as necessary
Qualifications
We're looking for fearless people – people who are inspired to deliver only the best in all that we do. To be successful in this role, you will need:
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- 6 months Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements
* Internet Connection Requirements: + Minimum subscribed download rate equal or exceeds 12.0 Mbps + Minimum subscribed upload rate equal or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required
- Clean and quiet workspace
Be One of Our People
At arenaflex, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer, and we welcome applications from diverse candidates.
Apply Now!
If you are ready to launch your career in the insurance industry and join a global company that values its employees, apply now to become a Pre-Licensed Customer Service Representative at arenaflex. Apply for this job