Experienced Data Entry Clerk – Energy Services Operations Support

Join arenaflex, a leading non-profit human services agency dedicated to creating positive change in the lives of individuals and families in Fitchburg, MA. As a valued member of our dynamic team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're passionate about making a lasting impact and have a knack for data management, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a non-profit human services agency committed to fostering community growth, providing essential services, and promoting holistic well-being. Our team is united by a shared passion for making a meaningful difference in the community. We believe in the importance of collaboration, innovation, and compassion, and we're dedicated to creating a workplace that values your well-being and personal growth.

Position Overview

As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You will work closely with our program staff to ensure the efficient delivery of services and maintain accurate records in our database systems. This is an excellent opportunity to join a dynamic team and contribute to the success of our organization.

Essential Duties And Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications And Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong data management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and database management systems.
• Ability to maintain confidentiality and handle sensitive information.

Why Join arenaflex?

* Comprehensive health, dental, FSA, and vision insurance to take care of your well-being.

• Generous paid time off (PTO) to relax and recharge.
• Hybrid work opportunities that suit your lifestyle.
• Student loan forgiveness to ease your student loan burden.
• Tuition remission to invest in your education.
• Employer-sponsored retirement plan contributions to secure your future.
• Pet insurance to ensure your furry friends receive the best care.
• Employee discounts and perks to enhance your work-life balance.

What We Offer

* A dynamic and supportive work environment that values your well-being and personal growth.

• Opportunities for professional development and career advancement.
• A chance to make a meaningful difference in the community.
• A collaborative and inclusive team culture.
• Flexible work arrangements to suit your lifestyle.

How to Apply

If you're passionate about data management and making a lasting impact, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Employment Type:

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