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Experienced Pharmacy Technician – Patient-Centric Pharmacy Services with Training & Career Development Opportunities

Work from home Full-time role Hiring

Join arenaflex: Transform Patient Care as a Pharmacy Technician

Welcome to arenaflex, where we're revolutionizing the pharmacy experience! Our pharmacy technician positions have undergone an exciting transformation, shifting from a transaction-primarily based environment to a deeply patient-centric model. As an arenaflex Pharmacy Technician or Pharmacy Technician Apprentice, you'll be on the front lines—interacting with our valued customers and building strong, lasting patient relationships. Pharmacy sits at the heart of our business, and our pharmacy technicians enjoy all the tools and support—including cutting-edge technology—to grow their careers and achieve their professional dreams.

arenaflex is proud to invest in and champion an "earn while you learn" Pharmacy Technician training program recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program provides you with an entry point to a rewarding career in healthcare, guiding you through the steps toward becoming a Pharmacy Technician Certification Board (PTCB) certified Pharmacy Technician while helping you maintain the high level of skill required in the pharmacy care industry. We're arming you with a nationally recognized, portable credential to help you advance your career!

About the Role

Whether you're new to working in pharmacies or are an experienced Pharmacy Technician, apply now! arenaflex will train you to apply your skills and abilities to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to offer you foundational and advanced knowledge, skills, and on-the-job experiences you need to become a licensed pharmacy technician.

Under the supervision of the pharmacist, you will assist in the practice of pharmacy in accordance with state, federal, and company policy. You'll also assist the pharmacist in the overall performance of other Pharmacy department responsibilities according to employer policies and procedures.

Key Responsibilities

  • Patient Care & Customer Experience: Engage customers and patients by greeting them warmly and providing assistance with our services and products. Resolve customer issues and answer inquiries to ensure a positive customer experience. Model and share customer service best practices with all team members to deliver exceptional service.
  • Prescription Processing: Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions accurately. If PTCB certified, assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Pharmacy Operations: Under the supervision of the pharmacist, support in the practice of pharmacy in accordance with state, federal, and company policy. Utilize pharmacy systems to enter patient and drug records, ensuring information is entered correctly. Fill prescriptions by retrieving, counting, and pouring pharmaceutical tablets, verifying medication accuracy, and checking for possible interactions.
  • Quality Assurance: Report prescription errors to the pharmacist on duty immediately and adhere to company rules and procedures related to pharmacy errors and the quality improvement program. Strictly adhere to the arenaflex Policy regarding good faith dispensing during all applicable prescription dispensing activities.
  • Financial Responsibilities: Accountable for registering all related income on assigned cash register, collecting and handling cash as required. Take customers to OTC aisles when possible to help them find products.
  • Communication: Handle telephone calls that don't require the personal attention of the pharmacist, including those to physicians. Process (corrects and resubmits) manual claims for third-party program prescription services in a timely and efficient manner.
  • Inventory Management: Assist and support Pharmacy department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription drugs. Maintain knowledge of company asset protection techniques and document claims for warehouse overages, shortages, order errors, or damaged goods related to Rx capsules.
  • Clinical Services Support: May assist pharmacists in administering clinical services such as the collection and proper labeling of blood/urine samples from patients and other medical services as required. Assist pharmacy staff in coordination of clinical services, arenaflex healthcare clinics, and external vendors.
  • Community Relations: Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers, through medical provider detailing and outreach to health agencies, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Facility Maintenance: Assist with outside and inside maintenance by ensuring the pharmacy department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
  • Compliance & Professionalism: Comply with all company policies and procedures; maintain respectful relationships with coworkers. Complete special assignments and other responsibilities as assigned.

Education & Personal Development

At arenaflex, we believe in investing in your growth! You'll earn and maintain PTCB Certification through the unique PTCB training program and/or state-required certification/registration. Otherwise, you'll earn PTCB Certification as a condition of promotion to senior technician.

You'll attend training and complete Performance Productivity Learning (PPL) modules requested by your manager while acquiring continuing education credits. You'll maintain knowledge and skill in healthcare and pharmacy, including the latest information and developments.

Through completion of the arenaflex pharmacy technician apprenticeship program, your experience qualifies for 8 (eight) college credit hours as recognized by the American Council on Education (ACE). This course is recommended for 3 semester hours at the lower-division baccalaureate/associate degree category and 5 semester hours in the upper-division baccalaureate degree category for a total of 8 semester hours!

Essential Qualifications

  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Strong communication skills and ability to interact positively with customers and team members
  • Attention to detail and accuracy in handling prescriptions and patient information
  • Ability to work in a fast-paced environment while maintaining quality standards
  • Basic math skills for counting, measuring, and weighing medications
  • Customer service orientation with a passion for helping others
  • Ability to maintain confidentiality and comply with healthcare regulations
  • Willingness to learn and adapt to new technologies and processes

Preferred Qualifications

  • Six months or more of experience in a retail environment
  • Previous work experience in a pharmacy or healthcare setting
  • Strong math skills to fill prescriptions accurately, including counting, measuring, and weighing medicines
  • Proficient computer skills for pharmacy system operations
  • Knowledge of store inventory management procedures
  • PTCB certification (or willingness to obtain certification)
  • Previous experience with pharmacy software and technology

Career Growth Opportunities

At arenaflex, your career trajectory is limited only by your ambition! Pharmacy is the nucleus of our business, and we're committed to helping you grow. As you gain experience and certifications, you'll have opportunities to advance to senior technician roles, lead pharmacy teams, specialize in clinical services, or move into management positions.

Our comprehensive training program not only prepares you for immediate success but also provides you with nationally recognized credentials that are portable across the healthcare industry. Whether you envision yourself as a lead pharmacy technician, pharmacy manager, or pursuing further healthcare education, arenaflex provides the foundation and support to make those dreams a reality.

Work Environment & Culture

Join a team that values collaboration, innovation, and exceptional patient care! At arenaflex, you'll work in a dynamic environment where no two days are the same. You'll interact with diverse patients, healthcare providers, and team members, making a real difference in people's lives every day.

We foster a culture of continuous learning, respect, and support. Our pharmacy technicians are valued members of the healthcare team, and we provide the tools, technology, and training you need to excel. You'll have access to the latest pharmacy technology and systems, ensuring you stay at the forefront of pharmaceutical care.

Compensation & Benefits

arenaflex offers competitive compensation packages that reflect your skills, experience, and contributions. We provide comprehensive benefits including:

  • Competitive Salary: Attractive compensation aligned with your experience and location
  • Health & Wellness: Comprehensive health, dental, and vision insurance options for employees and their families
  • Prescription Savings: Discounts on prescription medications and pharmacy services
  • Retirement Plans: 401(k) retirement savings plans to help you save for the future
  • Employee Stock Purchase Plan: Eligible employees may purchase arenaflex stock at a discount
  • Career Development: Extensive training programs and career advancement opportunities
  • Paid Time Off: Vacation days, holidays, and sick leave for work-life balance
  • Education Assistance: Tuition reimbursement and education support programs
  • Employee Discounts: Generous discounts on products sold in arenaflex stores
  • Wellness Programs: Resources and programs to support employee well-being
  • Flexible Work Arrangements: Part-time and full-time position options
  • Employee Assistance Program: Support for personal and professional challenges
  • Diversity & Inclusion: We promote diversity and inclusion through initiatives and employee resource groups

Why Choose arenaflex?

arenaflex, formerly known as Walgreens Boots Alliance, is a distinguished pharmacy and retail company with a massive presence across the United States and internationally. Founded in 1901 and headquartered in Deerfield, Illinois, arenaflex operates a vast network of retail drugstores offering a wide range of products, including prescription medications, over-the-counter drugs, health and wellness products, cosmetics, and convenience items.

When you join arenaflex, you become part of a legacy of healthcare excellence. We're not just a pharmacy—we're a community healthcare partner committed to improving the lives of our patients and customers. Our transformation to a patient-centric model means you'll have the opportunity to build meaningful relationships with the people you serve, making a genuine impact on community health.

Apply Today!

Ready to start your rewarding career in healthcare? Don't miss this opportunity to join arenaflex as a Pharmacy Technician! Whether you're just starting out or bringing years of experience, we have a place for you on our team.

Apply now and take the first step toward a fulfilling career where you can grow, learn, and make a difference. At arenaflex, we invest in our people because they are the heart of our success. We can't wait to welcome you to the arenaflex family!

Note: For San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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