Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

At arenaflex, we are a dynamic and innovative organization that is revolutionizing the way data is collected, processed, and analyzed in the healthcare and insurance industry. As a Remote Data Entry Associate, you will play a critical role in supporting our team by ensuring the accuracy and timeliness of data entry, research, and validation of provider contract records. If you are a detail-oriented, organized, and customer-focused individual with a passion for data entry and a strong understanding of the healthcare and insurance domain, we encourage you to apply for this exciting opportunity.

Job Summary:

As a Remote Data Entry Associate at arenaflex, you will be responsible for a variety of tasks that require attention to detail, accuracy, and a strong understanding of the healthcare and insurance industry. Your primary responsibilities will include:

• Scrubbing, researching, and validating data entry for provider contract records
• Updating status in customer systems
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client Service Level Agreements (SLAs)
• Applying healthcare and insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake problem-solving
• Identifying and resolving both routine and non-routine problems or escalating to more proficient team members
• Monitoring email boxes and sending responses to inquiries

Key Responsibilities:

* Data Entry and Validation: + Scrub and research data entry for provider contract records + Update status in customer systems + Verify provider information and contract accuracy

• Research and Installation:

+ Research and install healthcare provider contracts + Load data into databases

• Data Retrieval and Entry:

+ Retrieve data from computer/web-based systems, files, and other documents + Enter data accurately and efficiently

• Problem-Solving and Escalation:

+ Analyze information collected to identify potential problems and discrepancies + Apply healthcare and insurance domain knowledge to undertake problem-solving + Identify and resolve both routine and non-routine problems or escalate to more proficient team members

• Communication and Customer Service:

+ Monitor email boxes and send responses to inquiries + Provide excellent customer service and communication in a professional/office setting

Essential Qualifications:

* 1+ year of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work

• 1+ year of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
• 1+ year of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED

Preferred Qualifications:

* Ability to communicate (oral/written) effectively in a professional/office setting

• Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
• Time management skills that require the ability to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)

Training and Development:

* All new hires will be required to successfully complete our training course and demonstrate proficiency of the material

Schedule and Availability:

* Required schedule availability for this position is Monday-Friday, 8AM-4:30PM

• The shift schedule can be changed as per client's requirements

Job Type:

* Temporary

Pay:

* $15.00 - $26.00 per hour

Schedule:

* 8 hour shift

• Monday to Friday

Education:

* High school or equivalent (Preferred)

Experience:

* Professional/office-related environment: 1 year (Required)

• Data entry: 1 year (Required)
• Customer service: 1 year (Required)
• AS400: 1 year (Preferred)

Work Location:

* Remote If you are a motivated and detail-oriented individual with a passion for data entry and a strong understanding of the healthcare and insurance domain, we encourage you to apply for this exciting opportunity to join the arenaflex team. Apply for this job