Head of Retail & Stock

Head of Retail & Stock

Location: Remote (UK-based) with regular travel to salons nationwide

Contract: Permanent, Full-Time (45 hours per week, Monday–Friday)

Salary: £55k - £70k + travel expenses + performance bonus

About the Role

At RUSH Hair, we are looking for a commercially driven and hands-on Head of Retail & Stock to elevate our in-salon retail performance across the UK.

This is a high-impact role focused on driving retail growth, improving operational processes, and creating best-in-class visual merchandising standards across a diverse salon estate. You will work cross-functionally with salon teams, senior leadership, and key brand partners to maximise revenue and customer experience.

Key Responsibilities

1. Stock Control & Operational Processes

• Design and implement scalable stock control processes across the business

• Ensure consistent stock management, ordering, and reporting across all locations
• Drive compliance and accountability at salon level
• Reduce waste, shrinkage, and missed sales opportunities due to stock issues

2. Retail Growth & Commercial Performance

• Identify and implement initiatives to increase retail sales per client
• Analyse performance data to spot opportunities and underperformance
• Work closely with salon managers to drive retail KPIs and accountability
• Introduce campaigns, incentives, and training to improve product sell-through

3. Visual Merchandising & In-Salon Experience

• Develop and implement visual merchandising standards across all salons
• Adapt merchandising strategies to suit varying salon layouts and customer demographics
• Ensure retail displays are premium, consistent, and commercially effective
• Conduct regular salon visits to audit standards and provide hands-on support

4. Brand Partnerships & Commercial Collaborations

• Lead relationships with key partners such as L'Oréal
• Identify and launch innovative partnership opportunities to drive incremental revenue
• Manage activations, promotions, and joint campaigns
• Act as the internal lead for retail partner-related initiatives

About You

We’re looking for someone who thrives in a fast-paced, multi-site environment and can bring structure, energy, and commercial thinking to the role.

Essential Skills & Experience

• Proven experience in a similar retail, merchandising, or stock operations role
• Strong commercial mindset with a track record of driving revenue growth
• Experience building processes and systems from scratch
• Excellent organisational skills with the ability to prioritise effectively
• Confident communicator able to influence at all levels, from salon teams to senior leadership
• Self-starter with a proactive, solutions-focused approach

Why Join RUSH?

• Opportunity to shape and own retail performance across a national salon brand
• High level of autonomy and visibility within the business
• Blend of strategic influence and hands-on execution
• Work with leading global brands and innovative partnerships