Agile Business Analyst

At Mukuru, we’re building more than systems we’re building access, opportunity, and financial inclusion across Africa. As an Agile Business Analyst, you’ll play a key role in shaping the tools that power thousands of agents and customers every day.

Why this role matters

This isn’t just a BA role it’s a high-impact, cross-functional position where your work directly influences how money moves across borders. You’ll bridge the gap between business and tech, turning ideas into real, working solutions.

What you’ll do

Be the connector

• Translate business needs into clear user stories, workflows, and solutions
• Act as the link between stakeholders, developers, and product teams

Drive delivery

• Own backlog refinement and sprint readiness
• Ensure teams always have well-defined, prioritised work

Shape better solutions

• Facilitate workshops, gather requirements, and uncover real business needs
• Work closely with QA to ensure what’s built actually solves the problem

Work across borders

• Collaborate with partners across multiple African markets
• Contribute to systems supporting agents, cash operations, and incentives

What you bring

• 3+ years’ experience as a Business Analyst
• Strong experience in Agile/Scrum environments
• Ability to translate complex requirements into simple, actionable outputs
• Strong communication and stakeholder management skills

What sets you apart

• You’re curious and solution-driven
• You thrive in fast-paced, evolving environments
• You can balance multiple priorities without losing focus
• You enjoy turning ideas into something real

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!! Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks, please consider your application unsuccessful. NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS