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Director of Sales

Work from home Full-time role Hiring

Location: Remote - Eastern, or Central Time Zones North America

About Passport

Passport is revolutionizing the way brands expand globally with our all-in-one Internationalization platform. We combine effective technology, seamless logistics, and unparalleled support to empower brands to break boundaries and scale their international sales effortlessly. Since our founding in 2017, Passport has been at the forefront of disrupting the cross-border eCommerce space. Over 1,000 leading eCommerce brands have already tapped into their global potential with Passport, accelerating their growth while delivering an exceptional customer experience across the world. Join us in reshaping the future of global commerce!

About the Role

As Director of Sales, you’ll play a pivotal role in evolving Passport’s Brand Sales organization through its next phase of growth. You will lead a team of Mid-Market and Enterprise Account Executives, helping them navigate complex deals, sharpen their craft, and consistently deliver results - all while operating in a scaling, fast-moving environment where your ideas and leadership will meaningfully shape how we evolve our selling process.

Reporting to the SVP of Sales, this role is ideal for a leader who loves building and who finds energy in coaching teams through a competitive, growing landscape. You’ll balance strategic thinking with hands-on leadership, partnering closely with Sales Development, Marketing, Product, and Customer Success to create a more seamless, effective go-to-market motion.

What You’ll Do

  • Lead & develop a high-performing sales team, coaching AEs across MM + Enterprise segments and fostering a culture of accountability, growth, and trust.

  • Evolve our sales motion as we continue to scale: deal strategy, product positioning, processes, and team enablement.

  • Own revenue targets & forecasting, ensuring pipeline quality and building repeatable, durable sales practices.

  • Drive operational excellence through strong input discipline, clean CRM usage, and thoughtful use of data and technology.

  • Partner cross-functionally with Marketing, Partnerships, Product, and Customer Success to improve lead flow, feedback loops, and handoffs.

  • Support key deals, joining strategic calls, late-stage negotiations, and executive conversations to help your team win.

  • Travel ~20% for customer meetings, team connection, and industry events.

What We’re Looking For

  • 10+ years of B2B sales experience, including 5+ years leading quota-carrying teams.

  • Experience managing complexities and motions of Mid-Market and Enterprise deal cycles in SaaS, or eCommerce industries.

  • A builder’s mindset - comfortable improving systems, solving problems, and creating clarity in a pre-scale environment.

  • A coaching-first leadership style, known for developing people as well as driving results.

  • Executive presence and confidence navigating complex, multi-stakeholder conversations driving confidence at the senior and executive decision making levels.

  • Data-informed decision making, balancing metrics with strong judgment.

Who You Are

  • Adaptable & curious - steady through change, eager to ask questions, and able to guide teams without perfect information.

  • Emotionally intelligent, building trust quickly with customers, peers, and your team.

  • A creative problem-solver who enjoys simplifying complexity and finding scalable solutions.

  • Confident yet humble, able to lead from the front and be a steady presence even through failures, while creating space for others to excel.

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