Senior Product Manager, Payments and Ancilliary Services

Job Description

Application Deadline: April 24, 2026

This role can be located the Caribbean Banking Market or in Canada where the successful candidate resides

What is the opportunity?

In this role you will support the Director by providing strategic direction and ensure sound portfolio management of the suite of all Payments (non-cards) & Ancillary Services for all segments.  This includes domestic and international Funds Transfers, Drafts, Biller Solutions, Standing Orders, Business (Night) Depository Services, Payroll, Remittances, FX Solutions, Correspondent Banking and Custodial Services such as Safety Deposit Boxes.  The position is key to the business and overall to Caribbean Banking’s strategic priorities related to developing exceptional client value while making it easy for clients.  

What will you do?

• Develop business cases and obtain approval and funding to execute initiatives for new product development, feature / functionality enhancements and product rationalization
• Lead the end-to-end product development and implementation of strategic product initiatives
• Prioritize projects with highest profit potential and strategic alignment
• Ensure development of target state product suite
• Develop packages to support client segment strategy
• Recommend strategic investments in technology to deliver product requirements.
• Partner with cross-functional teams to identify, develop and implement project deliverables and provide business requirements and subject matter expertise for projects
• Develop and execute rate and fee pricing strategies for assigned products
• Regularly review pricing relative to costs, risks, value offered, competitors and other triggers
• Develop and amend policies relating to the entire suite of Non-card payment products and ancillary services.

What do you need to succeed?

Must Have:

• University Degree and extensive related work experience
• Minimum seven (7) years in Financial Services Industry, three to five (3-5) of which must be at managerial level
• Subject matter expertise in ACH and payments industry across the Caribbean region
• People management experience preferred
• Ability to think strategically, bifurcate complex problems and communicate effectively with all levels within RBC and with external stakeholders including Regulators.
• Ability to effectively share ideas and capture the attention of your audience through different tools and tactics

Nice to Have:

• MBA or similar designation

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and directly influence strategy
• Provide leadership in Pan Caribbean projects propelling the payments landscape.
• Opportunity to understand the end to end delivery and complete life cycle of products
• Flexible work/life balance options

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.