[Remote] Field Sales Support Specialist – US Market

Note: The job is a remote job and is open to candidates in USA. Linx Printing Technologies is a leading global provider of coding and marking solutions. The Field Sales Support Specialist will deliver technical support, build customer relationships, and assist in sales activities to establish Linx in the US market.

Responsibilities

• Helping Linx to grow by delivering excellent technical support and service to customers in your region
• Building strong relationships with customers through reliable, professional service
• Support the sales team during customer visits, demonstrations, and trials
• Assist with basic installation of trial machines (primarily “point and shoot” applications)
• Ensure trial equipment is correctly set up, moved, and maintained between sites
• Act as a reliable on-site support resource during early customer engagement
• Transport printers and accessories between customer sites, offices, and events
• Support trade shows, open days, and local marketing activity as required
• Maintain trial equipment readiness and basic stock control
• Coordinate closely with the wider team to ensure smooth execution of the field activity

Skills

• Comfort working independently, often on the road, as part of a growing US operation
• Valid US driver's license
• Willingness to travel regularly between Dallas, Houston, Austin and San Antonio, including 2–3 nights away per week
• Confident in communicating with customers face-to-face and over the phone
• Comfortable working in a manufacturing or industrial environment
• Practical, reliable, and well-organised
• Willingness to travel locally across Texas as required
• Full driving licence
• Mechanical or technical aptitude is helpful but not essential; training will be provided

Benefits

• Health, Dental, Vision and 401(k) with a match Day 1!
• Parental leave benefits
• Professional onboarding and training options
• Career coaching and development opportunities
• Competitive time off package

Company Overview

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