ICD Market Support Associate

ICD is a trusted provider of investment technology and part of Tradeweb, a leading operator of electronic marketplaces. The Market Support Associate will contribute to the global trading operations team, interacting with Fortune 500 companies and processing money market trades while providing exceptional client service.

Responsibilities

• Process money market trades via phone, email, fax, online, and other proprietary systems
• Review trade activity (i.e., wire monitoring, ensuring trades are executed on time, reviewing credit and debit balances on client accounts, etc.)
• Completing client audit requests in a timely manner
• Provide extraordinary service to our institutional client base
• Ongoing communications with trade counterparties
• Account maintenance
• Provide support to the US trade desk staff
• Soft file maintenance
• Assist other internal departments as needed

Skills

• Ability to work in fast-paced environment while maintaining high attention to detail
• Strong ability to prioritize tasks to meet deadlines
• Enthusiastic, eager to learn and takes initiative
• Team orientated, must be able to work well with others
• Excellent verbal and written communication skills
• Excellent computer skills, including Microsoft Office
• Ability to handle assigned tasks with minimal supervision
• 4-year college degree: Business, Finance, Economics degree strongly preferred
• Series 7 and 63, or ability to obtain within 6 months
• Previous internship or office experience strongly preferred
• Client/Customer Service experience strongly preferred
• Financial Services exposure a plus

Benefits

• Health Insurance: Highly competitive medical, dental, and vision programs
• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
• Pre-Tax Commuter Benefits Program
• ARAG Legal Services
• Employee Assistance Program
• Tuition Reimbursement
• Financial Wellness Tools
• Travel Assistance Benefits
• Pet Insurance
• Corporate Gym Subsidies
• Wellness Perks
• Paid Time Off and Parental Leave

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