Implementation Analyst
RealPage, Inc. is seeking an Implementation Analyst who will be instrumental in delivering analytics and revenue management implementations for clients. The role involves collaborating with internal teams and clients to resolve data challenges and ensure successful implementation of solutions.
Responsibilities
- Serve as a subject matter expert for implementation and conversion processes across YieldStar, AI Revenue Management, LRO, Business Intelligence, and Performance Analytics
- Analyze, troubleshoot, and resolve data and system issues across analytics and revenue management platforms
- Execute SQL/Postgres work including stored procedures, functions, joins, aggregations, and data merges
- Act as an escalation point for pre ‑ and post ‑ implementation issues impacting timelines or client success
- Manage multiple concurrent client implementations while maintaining high customer service standards
- Gather, interpret, and clarify client business requirements and translate them into technical solutions
- Perform system setup, configuration, and validation of complex data integrations using best practices
- Identify risks, missing data, or defects and drive resolution efforts cross ‑ functionally
- Provide implementation support before and after go ‑ live
- Maintain detailed documentation of client communications and implementation activities
- Follow established departmental processes and procedures
- Train and mentor new team members on workflows and administrative processes
Skills
- 1–3 years of experience in software implementations
- 1–3 years of hands ‑ on SQL experience (Postgres, Microsoft SQL Server, Oracle, or MySQL) including JOINs, aggregates, core SQL functions
- Experience with Salesforce, SharePoint, and Microsoft Office tools (Outlook, Excel, Word, PowerPoint, OneNote, Teams)
- Strong verbal and written communication skills with excellent attention to detail
- Strong analytical abilities with the capacity to identify key insights from complex information
- Ability to support multiple departments by researching and resolving data-related issues
- Experience developing automated or long-term solutions for recurring processes
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
- Ability to manage multiple tasks simultaneously
Benefits
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Company Overview
Company H1B Sponsorship