Senior Consultant - HRS
Job Title: Senior Consultant
JOB SUMMARY:
The Senior Consultant role will be assigned to customer engagements as needed, as directed. He/she will deliver operational and technical expertise to hospitals utilizing the MEDITECH EMR. Engagement scope and deliverables will vary by customer.
The Senior Consultant understands our business and participates in team discussions, engagement planning, and plays an important role in delivering value and expertise to our customers.
KEY RESPONSIBILITIES: HRS Business Unit
- Manage assignments and workload based on the customers’ priorities and needs
- Apply MEDITECH application recommendations and hands-on building and testing expertise as directed
- Creates and presents documentation to support the engagement as needed
- Collaborate with team members and customers when requested
- Maintains a detailed status report applicable to his/her assignments and prepared to present updates when asked
- Strong leadership and organizational skills.
- Excellent communication and negotiation abilities.
- Data analysis and problem-solving skills.
- Proficiency in project management tools and ERP systems.
- Adaptability and ability to work under pressure.
- Meeting operational KPIs (cost, efficiency, productivity).
- Employee satisfaction and retention rates.
- Process improvement achievements.
- Quality assurance and compliance adherence.
- Budget performance and financial efficiency.
- 5–7 years of experience in MEDITECH and healthcare operations
- Strong knowledge of business operations, consulting service delivery
- High level of communication skills
- Experience managing professional personnel (Consultants), the ability to motivate personnel, develop trusting relationships with staff and customers
- Detail-oriented with excellent organizational skills.
- Ability to work independently and in a team setting.
- Leadership skills, the ability to respectfully manage and promote teams
- Strong organizational and communication skills and works well under pressure
- Team player, works with integrity, respects themselves, their peers and conducts themselves professionally.
- Honest and transparent, does the right thing for their peers and our customers
- Recognizes his/her value to the company and the important role they have in customers satisfaction.