Associate Sales Engineer

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Description

Title: Associate Sales Engineer Reports to: Manager, Solutions Consulting

Job Summary

Want a role where you can build foundational presales skills while making a measurable impact on revenue? This position is your opportunity to join Granicus, the leading cloud platform for government experience, and support the sales organization by delivering high-quality product demonstrations and technical support across a portfolio of select solutions.

The Associate Sales Engineer will be a rapidly developing presales professional focused primarily on supporting United States SMG accounts and prospects. This role will be responsible for learning a defined set of Granicus solutions, delivering tailored demos, assisting with discovery and scoping, and contributing to RFP responses. You will work closely with Sales, Solutions Consulting, Solutions Architecture, and Product teams to ensure prospects clearly understand the value and capabilities of our offerings.

Essential Functions

• Rapidly develop working expertise in a defined portfolio of Granicus solutions to effectively support the sales cycle
• Deliver standard and lightly customized product demonstrations to prospects and customers, primarily within SMG and select accounts
• Support discovery efforts to understand customer requirements and document solution fit
• Assist with solution scoping, including basic architecture, configuration assumptions, and effort sizing
• Contribute to RFP, RFI, and security questionnaire responses with guidance from senior team members
• Partner with Account Executives to progress opportunities through technical validation and evaluation stages
• Maintain demo environments, scripts, and reusable assets to ensure consistency and efficiency
• Provide feedback to Product and Enablement teams on recurring customer needs and objections
• Continuously build technical, domain, and consultative selling skills through training and mentorship

Security Requirement

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. 

Qualifications

• 1–3 years of experience in a presales, sales engineering, solutions consulting, or related customer-facing technical role (or equivalent internship/academic experience)
• Strong presentation and communication skills with the ability to explain technical concepts clearly
• Demonstrated ability to learn new technologies quickly and apply them in customer conversations
• Highly organized with strong attention to detail and follow-through
• Comfortable working in a fast-paced, collaborative environment
• Preferred
• Experience supporting SaaS solutions or public sector customers
• Exposure to discovery, demos, or RFP processes
• Familiarity with CRM and sales engagement tools
• Bilingual (English/Spanish) strongly preferred for regional collaboration
• An ability to work well in a fast-paced environment where functioning autonomously and collaborating as part of a team are equally important 

Job Code

Comp Title

Associate Sales Engineer

FLSA

Exempt - Salaried

Business Title

Job Level

P1

Variable Compensation

Incentive Plan

Location

USA

% Travel Required

0%

EEO-1

Technicians

# of Direct Reports

0

Reports to

Manager, Solutions Consulting

# of Indirect Reports

0

Status

Full time

Risk Designation

Medium: High level of influence; access to sensitive employee/customer data

Complexity

Uses existing procedures to solve routine problems. Works under direct supervision. - Entry level I/C

Scope

Works on assignments of limited complexity. - Entry level I/C

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.