Quality Control Technician #7500037

Job Location:

• The office for this position is located at 3315 W. Truman Blvd, Jefferson City, MO 65109

Why You’ll Love This PositionThe Family and Children Electronic System (FACES) team supports the maintenance of 300+ screens and 1500+ modules within FACES and 20+ .NET applications for DSS Children's Division. These systems continue to grow and evolve with new customer and legislative requirements. The selected candidate will assist the team in business analysis, testing and documenting the changes to these systems to ensure the team is delivering a high-quality product to the customer. Joining the Office of Administration's FACES ITSD team provides highly meaningful work supporting Missouri's families and children.

• Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.
• The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Missouri Department of Social Services.ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

• Coordinate, plan and perform testing of any new or modified functionality through the use of scripts and other procedures.
• Create, review and implement test plans and scripts.
• Identify, record, and document testing.
• Test bug/maintenance fixes identified in tickets.
• Learn and document changes to the FACES application and supporting applications.
• Work with customer to develop system change requirements.
• Develop and evolve detailed business requirements.
• Assist with mainframe batch processes when needed.
• Other duties as assigned.
• Participate in 24/7 on-call support.
• Experience using the Children's Division FACES system is highly preferred.
• Ability to listen and understand testing issues, follow testing procedures and document outcomes.
• Ability to work with others as part of a fast paced, high performing team.
• Ability to review and interpret business requirements from various sources.
• Ability to participate in business requirement and design development.
• Ability to plan, organize, and manage time.
• Communicate well in written and verbal form with teammates, business customer and management.
• Ability to build test scripts to test new or existing features.
• Ensure adherence to security and accessibility standards.
• The ability to learn the FACES processes and document how those processes work.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Quality Control Technician; click for more information.The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.If you have questions please contact: [email protected]

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