Retail Part Time Customer Service Supervisor – arenaflex Store

At arenaflex, we're not just a retail company - we're a community that's passionate about delivering exceptional customer experiences. As a Retail Part Time Customer Service Supervisor at arenaflex, you'll be at the forefront of creating a positive and engaging atmosphere for our customers. You'll lead by example, inspiring your team to provide top-notch service, and drive sales through effective merchandising techniques.

Job Description

As a Retail Part Time Customer Service Supervisor at arenaflex, you'll play a vital role in promoting an excellent customer experience. You'll oversee a team of Associates at the front of store, ensuring prompt, courteous customer service and promoting loyalty programs. Your responsibilities will include:

• Creating a positive internal and external customer experience
• Promoting a culture of honesty and integrity; maintaining confidentiality
• Taking an active role in training and mentoring Associates on front end principles
• Training and coaching Associates on personalizing the customer experience while promoting loyalty programs
• Assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates
• Addressing customer concerns and issues promptly, ensuring a positive customer experience
• Ensuring Associates execute tasks and activities according to store plan; prioritizing as needed
• Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates
• Providing and accepting recognition and constructive feedback
• Partnering with Management on Associate training needs to increase effectiveness
• Ensuring adherence to all labor laws, policies, and procedures
• Promoting credit and loyalty programs
• Supporting and participating in store shrink reduction goals and programs
• Promoting safety awareness and maintaining a safe environment
• Other duties as assigned

Who We're Looking For: You

We're seeking a motivated and customer-focused individual who is available to work a flexible schedule, including nights and weekends. If you have:

• A strong understanding of merchandising techniques
• The ability to multi-task and prioritize tasks effectively
• Strong communication and organizational skills with attention to detail
• The ability to respond appropriately to changes in direction or unexpected situations
• A team player mentality, working effectively with peers and supervisors
• The ability to train others
• 1 year retail experience and 6 months of leadership experience

Benefits

As a valued member of the arenaflex team, you'll enjoy a range of benefits, including:

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses
• Opportunities for career growth and professional development

Work Environment and Company Culture

At arenaflex, we're committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. Our company culture is built on the values of:

• Respect and empathy for all individuals
• Open communication and transparency
• Continuous learning and development
• Innovation and adaptability
• Community involvement and social responsibility

Compensation and Perks

As a Retail Part Time Customer Service Supervisor at arenaflex, you'll enjoy a competitive salary and benefits package, including a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

How to Apply

If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, apply now to become a Retail Part Time Customer Service Supervisor at arenaflex. Apply for this job