Associate Enablement Consultant

Location: UK (remote)  

Employment Type: Full time  

Position: Associate Enablement Consultant – Solution Delivery – UK 

Minimum Experience: 0-3 years' experience 

Compensation: £30,000 - £40,000 

Role Overview: 

BlackRainbow are looking for an Associate Enablement Consultant to join our team. The ideal candidate will be responsible for leading technical post-sales activities within the Black Rainbow’s Solution Delivery team. 

Who We Are: 

BlackRainbow was founded to solve the challenges and inefficiencies in investigative case management experienced by investigators across law enforcement, government intelligence, and large corporate enterprises. We have grown rapidly since bringing our NIMBUS product to market and are well on the way to becoming the standard bearer for innovative investigation case management solutions globally. 

Over the past two decades, we have partnered with investigators in more than forty countries to deeply understand their challenges and deliver solutions tailored to the needs of both investigators and analysts. 

Who We Are Looking For: 

The Associate Enablement Consultant will work with our team to ensure the successful delivery and adoption of NIMBUS within customer environments. They will identify gaps in customer knowledge and design and deliver materials to bridge these gaps. We are looking for someone with excellent written communication skills and, ideally, experience with video production, to create documentation and video content. They will also be comfortable exploring and delivering self-serve materials for the BlackRainbow suite of products. 

Key Responsibilities: 

In this client facing role you will be expected to: 

• Create and deliver self-serve materials, including e-learning and video content 

• Identify gaps in customer knowledge and design materials to bridge these gaps 

• Learn, document, and share best practices and re-usable assets with Solution Consultants to enhance the quality and efficiency of the team 

• Develop strong working relationships across internal functions (Sales, Pproduct, Delivery, Operations, Marketing, etc.) 

• Create and develop both internal documentation and initiatives to improve understanding and communication between business functions. 

• Record, communicate, and work to resolve any risks or issues that may impact project deadlines. 

Requirements: 

• Excellent written and verbal communication  

• Experience creating informative video content 

• Ability to work well in a team 

• Ability to learn and adapt autonomously 

• Excellent general information technology skills 

• Enthusiasm in learning new technologies 

• Ability to work in a dynamic and flexible environment  

• Bachelor’s degree in relevant technical field or equivalent experience 

• Ability to fulfil all requirements to achieve Security Clearance (SC) and NPPV3 

Desirable: 

• Familiarity with Forensic processes and tools 

• Experience with Learning Management System Administration 

• Experience public speaking 

WHY JOIN BLACKRAINBOW? 

BlackRainbow is ambitious, driven and deeply cares about the ability to make a difference to people’s lives with our software. Be a part of our team as we scale up. 

SOME OF OUR BENEFITS:  

• Competitive salary 

• Fully remote with working from home expenses 

• Flexible working hours 

• Twenty-five days annual leave (in addition to public holidays) 

• Pension 

• Private health care which includes family members 

• Death in service (three times annual salary) 

• Training support 

• Regular company meetups 

If you have the skills and experience plus the drive and ambition to be successful in this role please apply via the BambooHR link.