Director, Solutions Consulting (US, Virtual, NOAM)

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Director, Solutions Consulting (Remote) Full time, United States

Global Solutions Engineering is a team of solution subject matter experts focused on defining and communicating the ideal solution to current customers and strategic sales prospects. As one of the world's largest travel commerce and digital platforms for business, we invest heavily in our products and partner with industry-leading providers. In this position, you and your teammates will work on our sales and client retention efforts by positioning and showcasing BCD’s products and services.  The additional role responsibilities will be to act as a PPM (Progressive Program Manager), which will require a hands-on, client-focused, technically knowledgeable, and commercially savvy approach. 

As a Director, Solutions Consulting, you will

• Strategize with Opportunity Owners (Sales and Account Management) to create a targeted plan for selling products and services to prospects and existing clients, which includes expansion, retention, and bid avoidance
• Meet with clients and prospects to understand their business travel needs and provide relevant and tailored technology solutions
• Ensure client retention, account profitability, and Key Performance Indicators (KPI) leveraging BCD insights and understanding of the products and services – digital and analog tie build and foster best-in-class corporate travel programs
• Identify short-term and long-term strategies for the global program and outline solutions to achieve objectives, including measurements and timelines
• Maintain an active feedback loop to inform Product Planning and Development (PPD) of feedback, challenges, buying drivers, and overall customer impression of our tools and their value propositions
• Connect with strategic partners, listen to their thoughts and concerns, and find ways to work and benefit BCD

About you

• Extensive relevant work experience
• Excellent communication and interpersonal skills. You'll interact with a variety of partners and will need a high level of comfort in communicating with professionals of different backgrounds
• Exceptional time-management and project-management skills as you will be expected to balance multiple initiatives, projects, and perspectives
• Competency with Microsoft Office Products and collaborative software used for projects with remote team members and stakeholders
• Capable of managing and working in a virtual and multinational team environment
• Experience in business travel or travel management is a plus  

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director, Solutions Consulting is between $100,000. and $145,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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