Experienced Customer Services Specialist (Construction) – Outside Plant Facilities and Equipment Maintenance

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Services Specialist (Construction) on our team, you'll play a vital role in maintaining and installing outside plant facilities and equipment, ensuring that our customers receive the best possible service. If you're passionate about working with your hands, have a strong attention to detail, and are committed to delivering exceptional results, we want to hear from you.

About arenaflex

arenaflex is a leading provider of innovative communication solutions, dedicated to connecting our customers with the people and services they need. With a rich history of innovation and a commitment to excellence, we're proud to be a trusted partner in the lives of our customers. Our team is passionate about delivering exceptional customer experiences, and we're always looking for talented individuals who share our values and passion for excellence.

Job Summary

As a Customer Services Specialist (Construction), you'll be responsible for installing, maintaining, and repairing outside plant facilities and equipment, including aerial, buried, and underground telephone plants and associated wiring and cable. You'll work with a variety of electrical and hydraulic equipment, hand tools, and test equipment to ensure that our customers receive the best possible service. If you're a skilled technician with a strong attention to detail and a commitment to delivering exceptional results, we want to hear from you.

Key Responsibilities

* Installs, connects, maintains, rearranges, and dismantles aerial, buried, building, or underground telephone plants and associated wiring and cable, including poles.

• Works with light and heavy-duty electrical and hydraulic equipment, and with numerous hand tools in the installation and maintenance of outside plant facilities.
• Reads and interprets standard practices and engineering work prints and makes up daily time and material reports.
• Works with hot metals, torches, small hand tools, blowers, pumps, compressors, hydraulic aerial lifts, or other mechanical equipment, various test equipment, and measuring devices in connection with maintaining communications facilities.
• Prepares newly installed cables and conductors for splicing by removing outer sheath and filling compound from buried type cable.
• Identifies conductors in adjoining cable sections, according to diagrams and specifications, color code, and/or by means of test set.
• Performs some repair and maintenance functions on outside plant cable facilities.
• Reviews and analyzes complex schematic drawings to determine the work to be done and assure the proper sequencing of tasks.
• Splices wires in multiple conductor cables in aerial, underground, buried, submarine, and building applications.
• Makes necessary tests for hazardous atmosphere before entering manhole and continues tests while working in manhole.
• Positions arenaflex as the premier provider of choice.
• Performs all other duties comparable to the above as assigned.
• Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

Qualifications

* Valid state driver's license

• Non-negligent driving record
• Meet 275 lbs. weight limit due to safety restrictions
• Ability to pass a Department of Transportation Physical
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs
• Qualify on pre-employment screening: Technical/Mechanical Test III (TMT III)

Benefits

* Competitive hourly wage: $12.81 to $27.79 per hour

• Average starting earnings: $57,798 per year
• Comprehensive benefits package, including:

+ Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time off and holidays + Sick leave + Paid Parental Leave + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Work Environment

* Work will be performed in a variety of outdoor environments, including aerial, buried, and underground settings.

• May be required to work in confined spaces, such as manholes.
• Must be able to work in a fast-paced environment with multiple priorities and deadlines.

Career Growth Opportunities

* arenaflex is committed to the growth and development of our employees. We offer a variety of training and development opportunities to help you advance your career.

• Opportunities for advancement to senior technician or supervisory roles.
• Competitive salary and benefits package.

How to Apply

If you're a skilled technician with a strong attention to detail and a commitment to delivering exceptional results, we want to hear from you. Apply today to join our team as a Customer Services Specialist (Construction)! Apply to this job

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you require accommodations during the application or interview process, please let us know.

Disclaimer

arenaflex is a fair chance employer and does not initiate a background check until an offer is made. Apply for this job