Coordinator Sales Support

With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world’s greatest filmmakers and creators — giving them the tools to realize their visions to the fullest.  As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation. 

Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary. 

Job Description:

Preferred Location: Malaysia

Alternate Location: Singapore, Hong Kong, Japan

About the Role:

We are seeking a resilient, relationship-driven Sales Coordinator to support a newly expanding region. This newly created role is highly administrative and client-facing, requiring strong organizational skills, commercial awareness, and the ability to manage multiple internal and external stakeholders.

The Sales Coordinator will play a critical role in supporting regional sales growth by ensuring seamless coordination across clients, finance, design, and leadership teams. This position requires someone who thrives in a fast-paced environment, takes ownership of responsibilities, and maintains exceptional attention to detail.

What We’re Looking For:

• Relationship-driven with strong communication and interpersonal skills.

• Resilient and proactive, with a high level of accountability.

• Commercially aware and comfortable supporting sales negotiations.

• Highly organized and able to manage multiple priorities simultaneously.

• Comfortable operating across different markets and time zones.

Key Responsibilities:

• Build and maintain strong relationships with existing customers across the region.

• Serve as a key point of contact for client inquiries, providing timely and professional responses.

• Proactively follow up with clients to support ongoing sales activity and ensure customer satisfaction.

• Prepare and deliver client presentations as required.

• Coordinate exclusivity and zoning research to support sales negotiations.

• Compile and review term sheets to ensure alignment with negotiated sales agreements.

• Review sales terms and conditions for accuracy and compliance.

• Support Accounts Payable (AP) processes and follow up on collections and outstanding payments in coordination with Finance.

• Track and monitor payment status to ensure timely resolution.

• Manage expense reporting and other administrative tasks related to sales operations.

• Liaise with internal teams, including Design, to follow up on drawings and project deliverables.

• Coordinate logistics and commitments for exhibitor partners to ensure smooth execution.

• Act as a liaison between clients and internal stakeholders to ensure clear communication and timely delivery.

• Maintain accurate records of client communications, agreements, and documentation.

• Ensure contracts, term sheets, and related documents are properly compiled and stored.

• Support overall regional expansion initiatives through structured coordination and consistent follow-up.

Must-Have Skills & Requirements:

• 2–3 years of experience in sales coordination, sales support, or a similar commercial administrative role. University degree required.

• Proven ability to build and maintain strong client relationships.

• Strong administrative and organizational skills with exceptional attention to detail.

• Experience reviewing contracts, term sheets, or commercial documentation. Demonstrated ability to manage accounts payable coordination and payment follow-ups.

• Ability to work independently in a remote environment while supporting multiple regional stakeholders.

• Preferred location for the role is Malaysia. We welcome all interested applicants across the region, including Singapore, Hong Kong and Japan.

At IMAX, you will be part of a culture built on respect – we are committed to creating a welcoming and diverse atmosphere across our organization. For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted.

IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.