HR Operations Specialist (US, Remote)

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool’s passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.

Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service.

Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.

About the role

We are seeking an HR Operations Specialist to support the delivery of a scalable, efficient, and high-quality people function at Learning Pool. This role will be responsible for managing core HR processes, ensuring operational excellence across the employee lifecycle, and supporting business growth in a fast-paced, acquisitive SaaS environment.

The successful candidate will play a key role in maintaining accurate HR data, optimising systems and processes, and delivering a consistent and high-quality employee experience. You will work closely with the HR team and wider business stakeholders to ensure HR operations effectively support organisational objectives.

What you will be doing

Roles and responsibilities include:

• Manage day-to-day HR operations.

• Maintain and optimise HR systems (HRIS), ensuring data accuracy, reporting capability, and process efficiency

• Support payroll inputs, benefits administration, and compliance with local employment legislation

• Own and continuously improve HR processes, policies, and documentation to drive consistency and scalability

• Provide reporting and insights on key HR metrics (headcount, attrition, etc.) to support decision-making

• Act as a key point of contact for HR queries, ensuring a high standard of service delivery across the business

• Support HR activities related to acquisitions, including due diligence data preparation and onboarding of new employees into systems and processes

• Assist with the integration of acquired businesses by aligning HR data, policies, and processes with group standards

Who we are looking for

The successful candidate will demonstrate:

• Proven experience: You will have experience in an HR Operations, HR Generalist, or similar role within a fast-paced environment

• HR expertise: You will have a strong understanding of HR processes, systems, and employment legislation

• Industry exposure: Experience working in a SaaS, technology, or high-growth business is preferred

• M&A exposure: You will ideally have exposure to M&A activity and post-acquisition integration

• Organisation & detail: You will be highly organised with strong attention to detail and a process-driven mindset

• Stakeholder management: You will be confident working cross-functionally and managing a range of stakeholders

• Adaptability: You will be proactive, adaptable, and comfortable operating in a changing environment

Working at Learning Pool

The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Closing date for receipt of applications is 5pm UK time on 24th April 2026.