Team Mgr- Litigation Services

⚖️ Lead Litigation Services with Authority – Make an Impact from Anywhere!

Position: Team Manager – Litigation Services Location: Remote (USA) Work Setup: Fully Remote

What We’re Looking For 5+ years of experience managing litigated property claims (Florida experience preferred) Experience handling homeowner liability claims Strong background in alternative dispute resolution (mediation, appraisal, etc.) Prior supervisory or team leadership experience JD (Juris Doctor) strongly preferred Excellent knowledge of legal terminology, litigation processes, and claims handling

Responsibilities

• Corresponds regularly to verbal and written requests for information from employees, management personnel, outside attorneys, federal and state agencies concerning policies and procedures, action needed/case activity status, coordination of schedules for conferences.
• Case oversight, planning, development and management
• Fact gathering and retrieving information, drafting and analyzing legal documents, collecting, compiling and utilizing technical information to make independent decisions and recommendations to supervising attorney.
• Manages:
  • Subpoenas and document production.
  • Collection, analysis, and production of electronically stored information (ESI), and eDM searches.
  • Legal Records Holds process.
  • Records Management administrative oversight.
  • Low exposure litigated matters under attorney supervision.
  • Department metrics and data analysis.
  • Provides computer based litigation support via spreadsheets and databases.
  • Update claim status in the corporate data base, as required.
• Participates in special projects and performs other duties as requested.
• Upholds the Crawford Code of Business Conduct at all times.

Qualifications

• BA/BS Degree or equivalent combination of training and experience that provides the required knowledge, skills and abilities; Certificate of completion from a Paralegal program approved by the American Bar Association preferred, but not required.
• 3 years' experience as a litigation paralegal or equivalent experience is required.
• Excellent skills with Microsoft business applications, and comfortable with a variety of proprietary computer software programs specific to insurance claims.
• Ideal candidate will have experience reviewing or working with property and casualty worker's compensation, disability, and other health related insurance claims files.
• Highly organized, detail-oriented and self-motivated.
• Ability to work with minimal supervision under tight deadlines.
• Strict compliance with required confidentiality, discretion and diplomacy.
• Exceptional verbal and written communication skills.
• Ability to use judgment, tact, and discretion.
• Ability to quickly assimilate oral and written data, to analyze facts and draw logical conclusions.
• Ability to maintain records, and prepare reports and correspondence related to the work.
• Excellent attention to detail with the ability to multi-task.
• Excellent telephone, writing, and proofreading skills.
• Outstanding organizational, interpersonal, and administrative skills.
• Must be self-motivated and able to meet deadlines under pressure.
• Strong technology and computer skills including Power Point, word processing and spreadsheet software, e-mail and database software programs.
• Strong initiative and ability to exercise independent judgment and discretion with regard to reporting functions.
• Strong analytical ability.
• Must have the highest integrity willing to provide client assistance in unrelated areas.
• Certificate of completion from a Paralegal program approved by the American Bar Association preferred, but not required.

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