Payments Specialist II-Digital, (2nd Shift)
Space Coast Credit Union (SCCU) is a not-for-profit financial institution dedicated to delivering member-focused financial services. As a Payments Specialist II-Digital, you will be responsible for managing ACH and wire transactions, ensuring compliance, and supporting payment disputes across various channels.
Responsibilities
- Reviews ACH and Wire daily reporting for correctness and accuracy
- Serves as first escalation point for complex phone queue inquiries
- Reviews and balances daily files downloaded from the Correspondent Banks and the ACH files from Federal Reserve Bank through the third-party ACH application within required service and compliance standards
- Generates and processes exception reports
- Reviews and balances daily files downloaded from Third-Party Servicers for all emerging payment channels to include Zelle, RTP, Bill Pay service within compliance standards
- Generates and processes exception reports
- Reviews and analyzes the daily returns file for ACH transactions posted against member accounts
- Determines pay, pay and charge or no-pay status of exception items
- Balance the returns file and transmit the returns file electronically within the regulatory deadlines
- Processes SCCU payroll, benefit and other inter-organizational transfers via digital payment rails
- Receives, verifies, and processes incoming and outgoing Domestic and International wires, outgoing wires up to $1 Million for members and departments through Wire system
- Research and responds to team-member inquiries/requests received through multiple channels within department service standards
- Receives and Processes Payments Disputes (non-fraud) for ACH, Wires, and Emerging Payment channels
- Trains other Payments Specialists, as requested by management, to ensure consistent and uniform understanding of job function
- Reviews digital payment methods for fraudulent activity and reports activity to Fraud Management
- Remains knowledgeable and current in all aspects of Regulation D, Regulation E, Bank Secrecy Act, Money Laundering and OFAC compliance
- Additional training and certifications will be completed as required
Skills
- High school diploma, GED or equivalent experience
- 1-3 years of related experience in a financial institution with specific experience in ACH and/or Wire Transfers
- Associates Degree preferred
Benefits
- Medical, dental, and vision insurance, plus an Employee Assistance Program.
- 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
- Tuition reimbursement after one year of service.
- 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Lower rates on loans, credit cards, and no fee SCCU accounts!
Company Overview