[Remote] Collection Associate
Note: The job is a remote job and is open to candidates in USA. Northstar Companies is a debt collection agency with over 50 years of industry experience headquartered in Cheektowaga, NY. They are seeking a Collection Associate who will engage with consumers, negotiate repayment terms, and ensure compliance with regulations and company policies.
Responsibilities
- Engage in telephone contact with consumers
- Negotiate repayment terms in accordance with client and company specifications
- Complete and accurate account documentation
- Comply with federal/state regulations and company policies/procedures
- Adherence to work schedule
Skills
- High School Diploma or GED
- Computer basics, math skills and ability to use a calculator required
- Excellent communication and negotiation skills
- Strong work ethic and commitment to succeed
- Engage in telephone contact with consumers
- Negotiate repayment terms in accordance with client and company specifications
- Complete and accurate account documentation
- Comply with federal/state regulations and company policies/procedures
- Adherence to work schedule
- Collection experience preferred but not required
- Comprehensive and working knowledge of collections is preferred
Benefits
- Comprehensive Healthcare Coverage (medical including free premium plan option, dental, vision)
- Health Savings Account (HSA) option
- $50,000 Northstar Paid Life Insurance
- Voluntary Insurance Options
- Earned Time Off Sick Time
- 401(k) Plan with Northstar Match
- Paid Holidays
- Employee Assistance Program (EAP)
Company Overview