[Remote] Customer Implementation Specialist, Data Migration

Note: The job is a remote job and is open to candidates in USA. Applied Systems is transforming the insurance industry by building a team dedicated to delivering innovative software and services. The Customer Implementation Specialist - Data Migration will act as a liaison between clients and the data services team, overseeing data conversion projects and ensuring high-quality deliverables.

Responsibilities

• Act as main liaison between client and data services execution team, offering frequent project status updates to all stakeholders
• Oversee increasingly complex data conversion projects, often involving multiple source systems
• Conduct customer training in preparation for data migration tasks
• Develop and update customer-specific data migration playbooks to guide system migrations
• Manage customer expectations and effectively communicate sensitive/difficult information to all involved parties
• Ensure on-time delivery of high-quality data conversion deliverables as per project plans
• Take charge of data conversion change requests; lead data review sessions and guide clients on issue prioritization and resolution
• Review data samples to confirm high-quality delivery from Applied to Client
• Establish and adhere to consistent processes, methodologies, tools, and deliverables for successful client project completion

Skills

• Demonstrated communication, analytical and problem-solving skills to develop creative solutions
• Experience or interest in data conversions
• Experience working with projects that require a high attention to detail
• Bachelor's degree or equivalent work experience in the areas of insurance and/or technology
• Knowledge or use of Applied Systems products and services

Benefits

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Company Overview

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