Experienced Customer Engineer - Entra ID: Unlocking Seamless Digital Experiences for Enterprise Clients

At arenaflex, we're on a mission to revolutionize the digital landscape by empowering our clients to deliver captivating experiences to their customers and employees. As a Customer Engineer - Entra ID, you'll play a pivotal role in shaping the future of digital engineering by providing proactive services, expert guidance, and training to our clients. If you're passionate about technology, customer success, and collaboration, we invite you to join our team of innovators and change-makers.

About arenaflex

arenaflex is a full-service digital engineering solutions company that makes and manages software platforms and products that power growth and deliver captivating experiences to consumers and employees. With a workforce of 6,000+ arenaflexers, we deliver solutions from around the globe, accelerating transformation and impact for enterprise clients. Our culture is built on opportunity, inclusion, and a spirit of partnership, making us a unique and diverse community of high-performing innovators.

Our Culture

At arenaflex, we believe that our culture is the fabric of our company. We're a community of change-makers who share ideas, learning, experiences, successes, and joy. Our culture is built on:

• Opportunity: We empower our team members to take ownership of their projects and contribute to the company's growth.
• Inclusion: We celebrate diversity and promote a culture of belonging, where everyone feels valued and respected.
• Partnership: We collaborate with our clients, partners, and team members to deliver exceptional results and build long-lasting relationships.

The Role

As a Customer Engineer - Entra ID, you'll be responsible for delivering proactive services, such as education workshops, assessments, and expert guidance, to our clients. You'll train customers and share industry and development expertise, building strong relationships and ensuring deliveries align with customer projects and milestones. You'll also gain access to expertise and support from our client's consulting practice and product group.

Key Responsibilities

* Deliver proactive services, such as education workshops, assessments, and expert guidance, to our clients.

• Train customers and share industry and development expertise.
• Build strong customer relationships and ensure deliveries align with customer projects and milestones.
• Gain access to expertise and support from client's consulting practice and product group.
• Maintain, and extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
• Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, and gain trust and respect for Client Premier.
• Engineers must also possess strong technical writing, presentation, and training skills.

Requirements

* Entra ID External Identities, including: + Entra ID Business to Consumer (B2C) + Entra ID Business to Business (B2B) + Entra ID for Customers + Cross-Tenant Access Settings + Cross-Tenant Access Synchronization + Entra Connect + Customer Identity and Access Management (CIAM), Identity infrastructure (Entra ID), and Security

• Strong technical skills, including:

+ Entra ID External Identities + Identity infrastructure (Entra ID) + Security + Customer Identity and Access Management (CIAM)

• Excellent communication and interpersonal skills, with the ability to develop strategic ongoing customer relationships.
• Strong technical writing, presentation, and training skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

Salary and Benefits

* Salary: The salary for this position is between $110,000- $120,000 Annually, depending on factors such as geography/market, skills, education, experience, and other qualifications of the successful candidate.

• Benefits: arenaflex offers a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, and 22 days of paid time off.

Why Join arenaflex?

* Unlock your full potential in a dynamic and innovative company that values growth, inclusion, and partnership.

• Collaborate with a talented team of engineers, designers, and innovators who share your passion for technology and customer success.
• Gain access to leading training programs and hands-on experience, helping you master your craft and stay up-to-date with the latest industry trends.
• Make a significant impact on the digital landscape by delivering exceptional solutions to our clients.

How to Apply

If you're passionate about technology, customer success, and collaboration, we invite you to join our team of innovators and change-makers. Apply now and take the first step towards a rewarding new role. Apply To This Job Apply for this job