[Remote] Product Specialist
Note: The job is a remote job and is open to candidates in USA. Bectran, Inc. is a company that provides cost-effective credit management and accounts receivable automation solutions. They are seeking a Product Specialist to assist with customer implementations, analyze customer requirements, and conduct product demos, contributing to product growth and customer support.
Responsibilities
- Assist or lead ongoing customer implementations for Bectran platform
- Assist in product growth by analyzing customer requirements and designing features/workflows
- Prioritizing product roadmaps based on customer priorities and development lifecycles
- Conduct product demos for prospective clients through online conferencing tools
- Assist in customer support for existing customers, through phone, email or support tickets
Skills
- A Bachelor's degree in Business, Computer Science, Information Systems, or a related field
- 1–3 years of experience in a client-facing, technical, or product-related role
- Enthusiasm for application and product design
- Passion for software products and an eagerness to understand and explain them
- Track record of building lasting relationships with clients
- Excellent communication skills, with the ability to clearly convey technical concepts
Benefits
- 100% paid medical coverage through Blue Cross Blue Shield (choice of PPO and HSA plans).
- 100% paid dental, vision, and life insurance through Principal.
- Options to participate in Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
- Short-term and long-term disability (STD/LTD) plans available for employee election through Principal.
- Retirement savings plan with a 401(k) offering Roth and traditional contributions through Principal.
- 15 days of Paid time off (PTO) and 8 holidays off annually.
Company Overview
Company H1B Sponsorship