Resource Coordinator

About Astound Commerce

Astound Commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Toms, Omron, Razer, Under Armour, Jimmy Choo, Harman, Adidas, Nixon, and Puma. With 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Commerce currently operates in 14 countries with 20 offices worldwide.

Job Purpose

Resource manager sits within our newly formed Global Resource Management department, Astound Commerce requires a Resource Manager to own and manage Global Resource Management activities across all technical practices.

Your skills and qualifications

• Resource Management experience and/or Project Management experience
• Experience working within a Technical Professional Services Environment
• An analytical mindset with experience analyzing and summarizing data
• Excellent communication and influencing skills
• Experience using Resource Management (ideally Financial Force) or Project Management Software
• Experience working in international, complex environments
• Operational experience working and maintaining enterprise software - MS Office, Google Workspace, JIRA, Confluence, Slack et

In this role you’ll get to

• Provide analysis and insight on Astound’s Resource Capacity and Capability versus
• Project Demand and provide quality Management Information (MI) to Astound’s Senior
• Leadership Team and Key Stakeholders
• Manage a small team of coordinators, work with Project Managers, Engineering
• Managers and Sales Operations Teams to fulfill project resource requirements
• Provide insight and work closely with the Vendor Management team for possible up and
• coming Sub-Contracting needs and existing Sub-Contracting needs
• Provide guidance and governance on Resource Management processes always looking
• for opportunities for continuous improvement
• Work with Talent Acquisition and Learning & Development Teams to provide medium-
• and long-term resourcing strategies
• Maximize the utilization of the PSA (Financial Force)

Your Work-Life at Astound Commerce

• Competitive compensation and benefits package, e.g. such as remote work, flexible working time, etc;
• Business trips to other offices' location;
• Annual Performance Review
• International network-style culture with geographically distributed teams
• Platinum Health care plan
• Fully covered by the company SportCard
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

Why work for Astound Commerce? Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches. Grow your career with Astound Commerce, and discover exciting opportunities while doing the work you love!