Retail Scheduling Coordinator

About the Role:

The Retail Scheduling Coordinator will manage labor scheduling and timecard administration across Good Day Farm dispensary locations in their assigned region. This role plays a critical part in optimizing workforce planning, ensuring compliance with payroll and labor guidelines, and enhancing the employee and guest experience by aligning staffing levels with business needs. The Retail Scheduling Coordinator will work closely with Field Leadership, Operations, HR, and Finance to maintain efficient scheduling practices and payroll accuracy.

Essential Duties & Responsibilities:

• Scheduling & Workforce Planning
  • Plan, create, and post retail schedules in a timely manner while ensuring adherence to payroll budgets, labor targets, and schedule quality guidelines.
  • Adjust schedules as needed to accommodate changes in business demands, employee availability, and compliance with labor laws.
  • Maintain scheduling records and reports to monitor labor trends and improve efficiency.
  • Provide insight and feedback regarding emerging trends, staffing models, and traffic patterns to positively influence team productivity and the guest experience.
• Payroll & Timecard Management
  • Oversee timecard management, including tracking attendance, managing missed punches, and processing timecard edits.
  • Ensure payroll processing is accurate by verifying hours worked, breaks, and overtime by labor laws and company policies.
  • Serve as the primary point of contact for employees and managers regarding timekeeping issues, schedule adjustments, and payroll discrepancies.
  • Work closely with HR and Payroll teams to address and resolve pay-related concerns.

• Communication & Cross-Functional Collaboration

  • Act as the main liaison for all scheduling and timecard-related inquiries, ensuring clear communication with store leadership and employees.
  • Partner with HR and Compliance teams to ensure adherence to company labor policies and employment regulations.
  • Support Field Leadership by providing workforce analytics and insights to improve labor forecasting and scheduling efficiency.
  • Assist in implementing scheduling software updates and best practices to enhance operational effectiveness.
  • Performs other duties as assigned.

Qualifications:

• 3+ years of experience in workforce scheduling, payroll administration, or retail operations.
• Strong understanding of labor laws, scheduling software, and payroll processes.
• Proficiency in workforce management systems, timekeeping software, and Excel.
• Excellent problem-solving skills and ability to manage multiple priorities in a fast-paced retail environment.
• Strong communication skills with the ability to collaborate across multiple teams.
• Detail-oriented with strong organizational skills to ensure compliance and efficiency in scheduling.
• Experience in the cannabis, retail, or hospitality industry is a plus.

Education and Experience Requirements:

• Bachelor’s degree or equivalent.
• Two to four years of experience in a related field.
• Three plus years of multi-unit management.
• Entrepreneurial mindset.
• Business development and strategy implementation knowledge.
• Strong leadership and decision-making skills.
• Ability to sell,manageand drivegrowth.
• Excellent customer relationship management skills.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• The ability to travel via vehicle or plane as needed.

At Good Day Farm, we are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.