QA Analyst I

Job Description

Opportunity Summary

We are looking for an enthusiastic and dynamic individual with an overall experience of 1 – 4 years to join Upland India as a QA Analyst I for our Upland Connectors product. The individual will work as a QA analyst primarily in manual testing.

What would you do?

• Test new features and bug fixes of the product before release
• Create and execute test cases and execute functional, application, security, accessibility andregression tests
• Record, analyze and report on test results and complex issues
• Interact with QA, Product Owners andDevelopment team members to understand the testing requirements
• Participate in team meetings, which include, but are not limited to Sprint planning, grooming, daily stand up, etc.

What are we looking for?

Technical Skills

The following skills are needed for this role.

Experience

·        1-4 years experience in Quality Assurance

·        Bachelor’s Degree in relevant discipline or equivalent experience

Primary Skills (2-3 mandatory skills)

·        1-4 years of testing web based applications

·        1-4 years writing/executing manual test cases

·        Practical Agile and Scrum experience

·        Experience in CRM Integration testing (e.g. Salesforce, MS Dynamics, etc.)

·        Experience in Security Testing (Access Control Permissions, Advanced Security Modules)

Secondary Skills (nice to have)

·        Experience working with AI technologies

·        Basic database knowledge (SQL)

·        Container testing experience

Soft Skills

·        Clear and effective communication both verbally and written

·        Ability to work in a team environment with a diverse range of people

·        Passionate about delivering an amazing customer experience

·        Possesses a good work ethic; a self-starter with a desire to grow

Growth Skills

·        Always looking for better ways to get the job done

Qualification

Upland Software is looking to recruit a self-starting, creative and innovative QA analyst into our Connectors team. A career with Upland Software offers the chance to work with an exciting, company on the leading edge of software solution development in our industry. Our team shares an intense belief in creativity, innovation, and the entrepreneurial spirit.  

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected status.

About BA Insight

Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI and NLP to provide the best answer possible to end-users.

Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents.

You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high performance connectors enabling ingestion of terabytes of data to integrating AI, large language models like ChatGPT and ML into our processing flow to understand content and queries and offer the right answer at the right time.

If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team.

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

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