Senior Manager, Security Delivery (Any city, TX, US, 99999)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

The Senior Manager, Security Delivery is responsible for people management and operational leadership over multiple teams of security engineers and analysts who directly support client accounts.

This role provides day-to-day management and career development for staff delivering services such as vulnerability management, endpoint security, monitoring, incident response support, and related security operations. The Senior Manager ensures consistent, high-quality delivery across accounts, drives operational excellence, and partners with program owners (e.g., Senior Principal, Vulnerability Management) to align frontline activities with enterprise standards.

Your role in our mission

• Manage and develop a team of vulnerability analysts and security engineers (and potentially one or more Supervisors of Security Delivery).
• Provide coaching, mentorship, performance feedback, and career development for direct reports.
• Ensure consistent, high-quality delivery of security services across client accounts.
• Act as the operational escalation point for client-facing delivery issues that go beyond an individual account team or supervisor.
• Own day-to-day operations of scanning, triage, ticketing, remediation coordination, and validation across assigned environments and accounts.
• Ensure effective use of tooling such as Tenable (sc/Tenable.io/Tenable One), Tanium, SCCM, and ServiceNow Vulnerability Response for consistent, repeatable processes.
• Monitor SLA adherence for remediation timelines by severity, platform, and account; escalate chronic SLA breaches and bottlenecks.
• Run regular operational reviews (e.g., weekly delivery stand-ups, monthly service reviews with stakeholders) to review backlog, current risk posture, and upcoming changes.
• Serve as the primary operational point of contact for vulnerability management for designated business units or client accounts.
• Communicate vulnerability exposure, remediation requirements, and timeline expectations to technical and non-technical stakeholders.

What we're looking for

• 10+ years of total IT / security experience, including:
• 5–7+ years in security operations, vulnerability management, or related disciplines.
• 4–6+ years of people management responsibility over technical teams (team lead, manager, or higher).
• Hands-on experience with at least several of the following:
• Vulnerability scanning platforms (e.g., Tenable.sc, Tenable.io, Tenable One, Rapid7).
• Endpoint/patch management tools (e.g., Tanium, SCCM).
• ITSM and/or ServiceNow Vulnerability Response.
• Security analytics platforms (e.g., Splunk).
• Demonstrated experience managing operational queues, SLAs, and ticket workflows across multiple technology teams.
• Strong understanding of vulnerability lifecycle management, risk-based prioritization, patch management, and secure configuration (CIS baselines).
• Ability to translate vulnerability and risk data into clear, actionable tasks for resolver teams and concise updates for leadership.

What you should expect in this role

• Remote position (US only)
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 4/30/2026

The pay range for this position is $120,000 - $190,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.