HeiTech Services - Project Manager

HeiTech Services

Must live within commuting distance of Atlanta, GA; Chicago, IL or Washington, DC

About the Role

The Project Manager will oversee the day-to-day operations of the contract staff on a Federal project. The position requires at least 3-5 years of experience in program and project management and proven experience in successfully leading and managing teams and resources efficiently.

Security Clearance

Must possess (or be able to obtain) a Federal public trust clearance.

Essential Duties and Responsibilities (include but not limited to)

• Supervise, direct, and coordinate the activities and schedules of contract supervisors / team leads, case processing analysts, and other operational support staff across the staffed labor categories.
• Develop quality, production, and performance goals for assigned staff and monitor staff-level performance.
• Report and communicate all contract issues directly to the Program Director for appropriate resolution with the Federal Contract and Program officials.
• Provide timely feedback with a proposed resolution when a Federal manager raises a concern that standard operating procedures and/or other government-approved standards of review are not being followed.
• Maintain contract staff production and productivity standards, meet deadlines, adhere to government Standard Operating Procedures (SOPs), and comply with performance expectations established by the government, including Personally Identifiable Information (PII) and sensitive PII handling requirements and compliance with all applicable Federal security rules of behavior.
• Implement daily processes for preparing and reviewing all routine production and performance reports, identifying areas of deficiency or inefficiency that require action, and assigning work tasks to contract staff as appropriate.
• Take prompt action to ensure compliance with the Government SOPs, policies, regulations, statutes, or other contract requirements.
• Request to meet with the Federal managers on at least a weekly basis to discuss production status and operational issues and proposed adjustments to staff allocation in keeping with the guidelines on interoperability.

Minimum Education and Experience Required

• Bachelor's degree; Graduate degree (JD, MBA or MPA) preferred
• 3+ years of project and program management experience
• 2+ years of proven experience in leading and managing teams and resources efficiently
• Program Management Professional certification preferred

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact [email protected].