Sales Manager

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EFind your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EAchieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3ECreate what’s next with us. Let’s define tomorrow together.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EAt United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.%3C/span%3E%3C/span%3E%3C/p%3E%3Ch2%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EKey Responsibilities%3C/span%3E%3C/h2%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EThe Sales Manager owns and manages a portfolio of assigned corporate customers with +%243M in industry spend, which plays a pivotal role in driving business results. Sales Managers maintain a comprehensive understanding of United’s business objectives, developing strategies and tactics to move those objectives forward with their assigned account portfolio. They will collaborate with internal and external partners to achieve these objectives. They skillfully understand United’s business and customer needs, effectively aligning products and services with appropriate customer opportunities using value proposition and strategic selling techniques!%3C/span%3E%3C/span%3E%3C/p%3E%3Ch2%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EDrive Business Results Through Analysis and Strategy%3C/strong%3E%3C/span%3E%3C/h2%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EConsistently achieve or exceed individual, divisional, and commercial sales goals through development and execution of strategic account plans.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EIndependently identify business opportunities by using customer insight reporting and conduct analysis to advise business decisions.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3ECollaborate across internal departments and joint venture airlines partners to develop and implement customer focused strategies to improve sales/network potential with measurable results.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Ch2%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EUnderstand United’s Unique Product Offerings and B2B Strategy%3C/strong%3E%3C/span%3E%3C/h2%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EDemonstrate strong knowledge and understanding of United’s expanding slate of products, services, and distribution capabilities.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EDevelop deep understanding of the customer’s business beyond travel program responsibilities. Expand knowledge of customer’s core business, industry performance and individual traveler profile to improve the partnership and drive loyalty to United.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EContinually embrace trends and technologies. Identify the potential impact on United and our customers to incorporate related sales strategies.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EConduct sales and promotional programs that provide market impact. Attend and/or coordinates customer, industry and trade organization events/meetings serving as a brand ambassador and proven leader in travel buyer marketplace.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Ch2%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EStrategic Account and Deal Management%3C/strong%3E%3C/span%3E%3C/h2%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EEstablish a position as trusted advisor with customers. Broaden network across departments within the account’s organization through value proposition selling.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EUnderstand the role and level of influence across the account’s travel purchase ecosystem (Customer/Buyer, Travel Management Company, Individual Traveler).%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EDevelop, facilitate, and re-negotiate contracts according to the changing business environment ensuring mutual value received. Responsible for taking the lead on the delivery of United’s commitments.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3ECreate and deliver high-quality client-facing presentations, serving as key business partner with the goal of advancing the client partnership.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3EMaintain CRM to reflect current and relevant account information including critical account information, account strategies, and tasks.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;%22%3E%3Cstrong%3EPlease note:%3C/strong%3E This is an Ohio-based remote role, with preference toward candidates in Cleveland. This role will also be required to travel up to 25% of the time.%3C/span%3E%3C/span%3E%3C/p%3E

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree or equivalent years of work experience
• 3+ years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company, etc.)
• Foundational understanding of airline sales or travel industry sales
• Strong business sense and financial competence
• Superb time management skills with prompt external/internal communication and follow through
• Enthusiastic and motivated with an entrepreneurial and productive approach
• Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)
• Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• MBA or advanced degree

• CTE/GLP

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

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