Remote Client Experience & Scheduling Coordinator (Part-Time)

Company: Zoomin Groomin Mobile Pet Spa – Cape Coral / North Fort Myers / Charlotte County

About Us: Zoomin Groomin is a locally owned and operated premium mobile pet spa dedicated to providing a stress-free, high-quality grooming experience for pets and their owners. We pride ourselves on exceptional service, strong client relationships, and a caring, professional approach to pet care.

Position Overview: We are looking for a friendly, customer-focused individual to join our team as a Remote Client Experience & Scheduling Coordinator. This role is ideal for a stay-at-home parent or someone looking for flexible, part-time work from home.

You will be the first point of contact for our clients, helping manage calls, messages, and scheduling while ensuring a smooth and positive experience for every pet parent.

Responsibilities

• Answer incoming calls and respond to client inquiries
• Manage text messages and customer communication
• Process intake forms and new client information
• Handle online booking requests and schedule appointments
• Maintain accurate scheduling and client records
• Provide warm, helpful, and professional customer service

Schedule & Availability

• Part-time, remote position
• Availability Wednesday through Saturday (flexible hours)
• Our phone hours are:
  • Monday–Thursday: 8:00 AM – 7:00 PM
  • Friday–Saturday: 8:00 AM – 5:00 PM
  • Sunday: 10:00 AM – 5:00 PM
• Workload varies — some days are quiet, others are busier

Compensation

• Salary: $200 per week
• This is a light, flexible workload with downtime between tasks

Ideal Candidate

• Friendly and welcoming — able to “smile through the phone”
• Strong communication skills (calls and text)
• Customer service–oriented with a helpful, positive attitude
• Thorough and attentive when handling client information
• Comfortable working independently
• Bilingual is a plus

Why Join Us

• Work from home
• Flexible schedule
• Supportive, small business environment
• Perfect for someone looking to earn extra income without a full-time commitment

If you enjoy helping people, love pets, and want to be part of a caring, service-focused team, we’d love to hear from you!